Operations | Monitoring | ITSM | DevOps | Cloud

Case Study

How Abbott transformed its incident management process with Workflow Automation

Eliminating errors and streamlining the incident management process are top priorities for many ITOps, NOC, SRE, and DevOps teams. With organizations using multiple tools in their IT stack, manually finding the right information at the right time becomes crucial during incident triage. By automating tasks and workflows, businesses can eliminate manual tasks that are time-consuming, repetitive, and prone to mistakes.

User story: How a global media company reduced costly outages by implementing a secure DevSecOps collaboration platform

Catastrophic failures — such as a security breach or a complete outage leading to an unavailable product or service — are classified as Sev0 incidents. On a severity scale of 1–3, Sev0 is dire. It brings business to a complete standstill and may lead to loss of revenue and a damaged reputation. A Sev0 incident usually has no quick workaround; it requires a coordinated effort beyond the engineering team to diagnose, correct, and manage.

How German drugstore chain Müller thrives with Icinga

We are proud of our many customers and users around the globe that trust Icinga for critical IT infrastructure monitoring. That´s why we´re now showcasing some of these enterprises with their Success stories. It´s stories from companies or organizations just like yours, of any size and different kinds of industries. Some of them are our long-standing customers, others have just recently profited from migrating from another solution to Icinga.

User story: How automating reporting helps a top 3 bank improve MTTR by 90%

Imagine being one of the world’s largest banking institutions and experiencing a critical severity security incident that affects millions of customers and billions of dollars. Now imagine it takes 20 minutes from the first notification to log a response and track down all relevant information from a variety of global systems just to understand the context and nature of the incident.

How Bhuma Achieved Testing Automation in No Time with Qovery

We talked with Juan Carlos, the Head of Software Architects at Bhuma, a software company that strives to be the go-to platform for frontend operational analytics. They provide businesses with cutting-edge tools to easily manage and visualize their data but when the team began to transition to EKS, they faced the challenge of automating testing and integration for containerized platforms. In this article, discover how Qovery helped Bhuma overcome this challenge effortlessly.

From Static to Ephemeral Environments: How Flat Significantly Increase Development Velocity with Qovery

Learn how Qovery helped Flat Mx, a proptech company in Mexico, speed their release cycle and scale their infrastructure efficiently. Initially launched three years ago, Flat Mx combines technology with real estate data and expertise to optimize the property valuation process and automate it. The engineering team at Flat Mx was facing challenges with their monolithic application and needed a more efficient solution for their cloud needs.

Observability for business decision making: bridging the gap between IT and the business

Hear from Corneile Britz, Observability and DevOps Specialist and Co-Founder of Boxfish how Observability can provide real-time data to support business decision-making and improve customer experience, enabling collaboration and trust between IT and business stakeholders.