Operations | Monitoring | ITSM | DevOps | Cloud

Case Study

IHS Markit: Centralizing Incident Management With PagerDuty & ServiceNow

In today’s digital world, organizations are constantly undergoing change. They’re moving to the cloud and rolling out DevOps at scale—all in the name of driving innovation. But moving from a monolith to microservices can lead to applications becoming increasingly distributed. When problems arise, customers don’t care how many teams and services you have, or how complex your architecture is. They only care that your services work when they need them to.

How an Electronic Voting Tech Company Centralized its Inventory and Asset Data into an ITIL-compliant CMDB

By the end of 2020, the IT Support team of Smartmatic - the world's leading company dedicated to the management and modernization of electoral processes - undertook a major transformation of its management of internal processes. It faced a well-known challenge: multiple internal tools dedicated to IT service management (ITSM) that carried high costs and inefficient workflows.

How Veterans United Home Loans uses Grafana Cloud to help military families become homeowners

Veterans United Home Loans is the top VA lender for home buyers in the United States and has been making the dream of homeownership a reality for veterans and military families for more than two decades. A big part of making that dream come true is keeping their services – including both internal applications and a robust digital experience for their borrowers – highly performant.

Coastal municipalities monitor their beaches to measure the environmental impact of tourism

The Spanish tourism sector is preparing for a record summer in which they hope to emulate the summer periods prior to the coronavirus pandemic. The government has already advanced that 90% of the foreign tourism that visited the country in 2019 will be recovered. That year, 84 million foreigners were received, a figure that is expected to be reached this year, taking advantage of the high temperatures and the national tourist offer.

Major Hosted VoIP Provider, bravad TI, Choose Obkio for End-User Network Monitoring

Learn how Obkio works with technology agency & major hosted VoIP Service Provider, bravad TI, to create a streamlined network monitoring and troubleshooting process to optimize VoIP performance & improve the end user experience.

Deutsche Bergbau-Museum Bochum

The Deutsche Bergbau-Museum Bochum (DBM), or the German Mining Museum, is one of the premier locations to show those interested in the history of mining. Over its 100+ years of operation, the DBM has evolved its exhibits to use multimedia players and other digital devices connected to its network. However, the museum’s three-person IT staff faced a series of problems, including a lack of insight into where network outages occurred and no alert notifications. After working alongside P&W Netzwerk, DBM deployed Progress WhatsUp Gold to manage the broad network environment cost-effectively.

Lumigo for Colorcast: A Game of Metrics

At sports tech company Colorcast, debugging was running out the clock for their developers. They made a game-time decision to automate their tracing and monitoring, knocking out their average time to debug. Watch how they did it with Lumigo. Make sure to subscribe so you don't miss out on any new livestreams and observability content! With one-click distributed tracing, Lumigo lets developers effortlessly find and fix issues in serverless and containerized environments

EnerKey Reduces Energy Consumption in Commercial Buildings Using InfluxDB

Commercial buildings produce 16% of carbon dioxide emissions in the US, and the EPA estimates that 30% of the energy used by these buildings is wasted. Energy efficiency in commercial buildings is a vital aspect of the transition to greener systems worldwide to fight climate change.

How a global leader in car audio technology reduced its downtime by 40% in 8 months with Applications Manager

As a pioneer of audio electronics solutions for all in-vehicle communication demands, this organization has delivered an enhanced driving experience to more than 50 million vehicles across the globe. With over 60 years of experience, this organization has been a trailblazer in the audio electronics industry. It has been recognized by Guinness World Records, NASSCOM, and many more for its contributions to the world of audio technology.