Professional services automation, aka PSA, is a business software that helps businesses who provide managed services to clients. One such example of businesses that can benefit from PSA software are MSPs. The core function of PSA software is to enable businesses in the services industry to efficiently run their business. It provides organizations with the tools required to manage all the stakeholders engaged in the delivery of a project.

If there is one thing that the pandemic has given us apart from a “new normal,” it's the massive spike in ransomware attacks across the globe. Despite law enforcement agencies telling victims to avoid paying ransoms, the average amount of rin 2021 exceeded a whopping $102 million per month.