Operations | Monitoring | ITSM | DevOps | Cloud

RMM

MSP Remote Monitoring & Management Tools

eG Innovations is an end-to-end performance monitoring solution provider with a dedicated MSP solution and an MSP partner program to allow MSPs to use our functionality to provide value-added premium services. For example, MSPs use our eG Enterprise solution to provide managed first line helpdesk support or to provide dashboards and portals to enable individual clients to monitor their IT infrastructures and applications.

School Security in 2021: Hybrid-Cloud, Device Management Driving IT Challenges

Coming into the new school year, school IT leaders are experiencing many of the same challenges that other industries have faced since transitioning to remote and hybrid models. Most notably, an ever-growing number of devices, SaaS applications, and hybrid- or multi-cloud environments has strained a largely decentralized approach to IT management that simply can’t keep up with the demands of a modern organization.

MSP Live Chat: Microsoft 365 Management and Security in 2022

What big moves can we expect from Microsoft in 2022? And how are savvy MSPs planning ahead? Price hikes. Name changes. New offerings. Oh my. Keeping up with Microsoft is a full-time job these days. Luckily, we've got experts dropping by the Live Chat to keep you in the loop. Join us, CyberDrain's Kelvin Tegelaar, and others as we dive into the latest big announcements from Microsoft and talk modern approaches to M365 multi-tenant management and security.

IT Heroes Podcast - EPS 04 What's inside the mind of a cybercriminal

In this episode, our host Edgar and product marketing manager of Pulseway, Andy Ellwood are discussing the recent cybersecurity webinar, giving you the real hacker's perspective on the current cyberthreat landscape. Listen to the podcast to be one step ahead of hackers, know their strategies and formulas to enhance your weak links.

What Is Server Monitoring?

Your IT infrastructure runs on servers, which makes them vital to the performance of your entire IT environment. therefore, it is essential to monitor your servers to ensure there isn’t any disruption in performance and uptime. Servers are devices or applications that can store, process and deploy resources to other devices, applications or users. Now that you know how important servers are to an IT environment, what happens if a server stops working?

MSP Live Chat: Creating a Strategic Growth Plan for 2022

Have big ambitions for 2022? What about a formalized plan for getting your MSP to where you want it to go? For many MSPs, the past two years have been a heady mix of a) unprecedented challenges; and b) furious growth. What's separated the fastest growing shops from the rest? The majority have put themselves in the position to be more proactive and strategic than the competition. To help you do the same, we teamed up with Gradient MSP founder and channel veteran Colin Knox to talk strategic planning frameworks and share how to set your sights on the right targets and grow your MSP in 2022.