Operations | Monitoring | ITSM | DevOps | Cloud

RMM

IT Love Fest

Relive the joyous celebration of IT Love Fest and celebrate everything you love about IT all over again. We served up Valentine's to everyone's favorite free open-source tools and scripts PLUS shared stories of exceptional support that made users feel the love and show it back. Special thanks to all of our event partners Tom Lawrence from Lawrence Technology Systems, Kelvin Tegelaar , Elizabeth Copeland from Tier2Technologies, and Ray Orsini CEO of OIT, LLC | OITVOIP.

5 Best RMM Software Tools to Use in 2022

As the world has shifted towards remote work in the wake of Covid-19, the need for remote management and monitoring tools has increased. Managed service providers (MSPs) use RMMs to provide off-site, automated and streamlined support to their clients for their IT needs. Having an efficient RMM can reduce workload and give MSPs a competitive edge over adversaries. So let’s take a more detailed look at what an RMM software can do and then a look at the best RMM software tools for MSPs in 2022.

IT Heroes Podcast - EPS 05 Let's talk REvil ransomware

In this episode, we are discussing on REvil ransomware operators who have been arrested by Russian authorities recently. The podcast is around REvil's motive, modus operandi, operation, victims, partners, and finally some tips to keep your enterprise secured against the modern ransomware threats.

MDM vs RMM

For decades, IT teams have relied on on-premises, network-centric approaches to IT management. As these teams have grown to manage more and more cloud- and SaaS-based products for the business users, they have staunchly persisted in their use of legacy management tools. Even the growing mobile, field, and remote workforce has only marginally impacted IT management methods, with most simply finding workarounds to their network-centric systems that leave end-users frustrated and unsatisfied.

What is patch management?

Patch Management is one of the most critical and complex processes managed by IT. The sheer volume of patches combined with the growing number of endpoints that IT is responsible for makes patch management a tremendous undertaking. Designed with simplicity in mind, Pulseway’s Patch Management ensures that your systems and applications are patched and kept up to date at all times.

Pulseway Marks Year-End Achievements with Record Business Growth and New Product Milestones

The company closes yet another strong year, with new partners, feature and product releases and multiple industry awards. Pulseway, a leading provider of mobile-first, cloud-first remote monitoring and management (RMM) software, reveals its year-end performance, which includes a surge in business and major product milestones.

Getting the best out of Samsung Knox management with Mobile Device Manager Plus

In case you missed it, Samsung Knox has verified Mobile Device Manager Plus as a Knox Validated Partner solution. This means that our EMM solution meets its business-level requirements for 2022, and that we support a wide range of features to help you get the best out of all your mobile devices that support Samsung Knox capabilities.

Ransomware: Prevention and Response Software by Pulseway

In the U.S. alone, ransomware organizations hit more than 100 federal agencies, upwards of 500 health care centers, 1,680 educational institutions, and untold thousands of businesses, according to the cybersecurity firm Emsisoft. Dollar losses are in the tens of billions. So if you think you can avoid the danger by simply ignoring it, you cant.