We are excited to announce an integration between ilert and Honeycomb, offering users an enhanced experience in observability and incident management.

For the last 12 months, our team has concentrated on elevating product features by integrating generative AI. By seamlessly weaving AI into the fabric of the service, we have enhanced the efficiency and responsiveness of incident management processes and pioneered a new approach to handling crises.

ilert's integration catalog now includes a new addition for InfluxDB—an open-source time series database.

The concept of observability has become a cornerstone for ensuring system reliability and efficiency in modern software engineering and operations. Observability, beyond its traditional scope of logging, monitoring, and tracing, can be intricately defined through the lens of incident response efficiency—specifically by examining the time it takes for teams to grasp the full context and background of a technical incident.

At ilert, we are dedicated to providing an effortless, seamless connection between our incident management platform and other popular tools that empower teams to excel in operations. We're excited to introduce two new integrations from the Halo suite: HaloITSM and HaloPSA.

This article highlights the main benefits, including the ability for users to generate service tickets directly within Microsoft Teams, leading to streamlined workflows and faster response times.