Three years after launching, there are over 1,000 open source projects on GitHub that integrate with Mattermost. Our contributors have also added hundreds of amazing features to Mattermost. We’re reflecting on how we got here—and what we’re doing next to build an even stronger community for our contributors.

If you’re looking to learn the differences between Real User Monitoring (RUM) and synthetic monitoring, keep reading. We’ve outlined 11 key differences, but maybe we should say 11 key ways the two complement each other.

Raygun Crash Reporting has supported the Java Framework since we launched. As a Java customer, you’ve always been able to catch errors pre and post-production, receive alerts, and provide one source of truth for errors on your whole team. Now, Raygun provides full feature support for Raygun4Java. Java customers now have access to all our favorite Raygun features, like Breadcrumbs, offline support, web service support, and sensitive data filtering.

Downtime happens. While it can certainly be chaotic and stressful, if handled properly, it can also be a chance to build customer trust and loyalty. The way you respond to and communicate around incidents and downtime tells customers a lot about what you value. Therefore, it’s essential to show customers you value them by communicating early, often, and candidly during an incident.