In the latest episode of Cloud Control, Ali Zafar, the Vice President of Engineering for Hybrid Infrastructure at Dropbox, joins host Shon Harris to discuss the challenges of managing a multi exabyte infrastructure. Ali shares his background working at companies like Tesla, Google, and Cisco, and how they have shaped his approach to cloud and hybrid infrastructure. He emphasizes the importance of leveraging emerging technologies like AI and the significance of culture and relationships in driving innovation and efficiency.

The webinar highlights the shift from manual processes to a user-focused service model in IT. It addresses challenges like resource constraints and outdated methods while identifying trends such as AI integration and hyper automation. The importance of digital experience management is emphasized, along with AI's role in incident management and generative AI applications for ticket management. The future of IT automation predicts advancements in intelligent ticket escalation.

Insightful stories from experts on emerging trends and technologies that will redefine DevOps in the coming years.

Open source community, your contributions have made us who we are today. We couldn't have done it without you. As a token of our gratitude, we've created a 20-year Ubuntu wall that celebrates our shared milestones and highlights the impact we've achieved together.