Hardware warranty checks are very simple since vendors typically offer a way to recognize the device and verify it on their website automatically – that is, if you only have one warranty to review. If, let’s say, you need to run an IBM warranty lookup for a bunch of laptops, the process becomes complex and time-consuming. You’d have to turn on each computer, browse the vendor’s website, and then copy that information to add it manually to your IT inventory.

Keeping track of software renewals is a must-do for any business that is dedicated to IT Service Management (ITAM) or IT support in general. It's all about making sure you keep using your software licenses legally after they expire. But it's not always a walk in the park; Software License Management can be overwhelming and time-consuming, particularly as most organizations are juggling with many installations, each with their own dates, terms, and conditions.

We kick off 2024 with some exciting updates! February brings several news for our InvGate Service Desk and Insight users. From a brand new app to software deployment updates, let’s see what’s new with InvGate’s products this month!

Most organizations (if not all) have needs related to IT audits to stay protected and compliant with industry standards. As a result, they can benefit from fit-for-purpose IT audit software. These tools automate the auditing process, streamlining data collection, analysis, and reporting, thereby increasing efficiency and accuracy while reducing manual effort and human error.

Every successful IT strategy begins with IT procurement. You can't manage IT assets within an organization without purchasing them first, and this process involves a set of well-designed steps. The activities involved here are part of the broader framework of IT Financial Management (ITFM), and play a pivotal role in aligning financial decisions and planning across departments within an organization. Also, companies around the world are ready to keep increasing IT procurement.

IT Service Management (ITSM) is a fundamental piece in your digital transformation puzzle. In short, it provides a structured approach to managing digital services, ensuring they align with your organization’s digital transformation goals. When embarking on such a journey, you will be leveraging different technologies to improve and optimize business processes, enhance customer experiences, and drive overall organizational efficiency.

If your company’s IT infrastructure includes Dell devices, then you need to find a way to do Dell warranty checks efficiently. Sure, you can do it manually, computer by computer. But if you have just received a large batch of them, you can be looking at various days of work ahead.

Navigating the diverse landscape of software licensing models is crucial for businesses and individuals alike. These define the terms and conditions under which users can access and use software, ranging from traditional perpetual licenses to subscription-based models and usage-based licensing.

Is your organization looking to up its IT audit game? Conducting it successfully will help you ensure that your IT systems and processes are secure, they comply with relevant regulations and standards, and are aligned with your overall goals and objectives. This practice lies at the core of your IT Asset Management (ITAM) strategy, guaranteeing a robust, safe, and well-managed IT environment across your operations.