Operations | Monitoring | ITSM | DevOps | Cloud

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Managing Nuisance Calls, Toll-Free Fraud & Brand Pirating

Not only are businesses losing millions of dollars to hackers running up toll-free charges and stealing telecom services, these same bad actors also harass employees with nuisance calls or phishing attempts. Worst of all, some are stealing your brand to make fraudulent calls to customers and are threatening your organization’s reputation.

What are SLOs/SLIs/SLAs?

You’ve likely noticed how some pizza places promise delivery in 30 minutes, or they’ll give you your money back. But what are they really promising? They’re setting a clear performance goal and backing it up with confidence. How do they measure their performance? They track how long each delivery takes. And why do they make this promise? Because fast service is key to keeping their business thriving.

Kubernetes at 10: Is It Still Relevant or Just a Fad?

Kubernetes has turned 10! Join our panel of experts from Civo Navigate Berlin 2024 as they explore the evolving landscape of container orchestration and the future of Kubernetes. With the rise of decentralized technologies and new cloud-native solutions, is Kubernetes still the go-to platform for managing complex applications? Discover insights, challenges, and what's next for Kubernetes in this engaging discussion.

Demo Roundups! Scaled Service Ownership

Are your teams grappling with tool sprawl, fragmented incident management processes, and rising operational complexity? Join us for an in-depth demo of PagerDuty Operations Cloud, where we'll show you how to overcome these challenges through Scaled Service Ownership. Level up your digital operations expertise with PagerDuty Demo Roundups — a series of live, interactive webinars where you can deepen your knowledge in the Operations Cloud and see how PagerDuty can work for you.

AI Cybersecurity Best Practices: Meeting a Double-Edged Challenge

Artificial intelligence is already showing its potential to reshape nearly every aspect of cybersecurity – for good and bad. If anything represents the proverbial double-edged sword, it might be AI: It can act as a formidable tool in creating robust cybersecurity defenses or can dangerously compromise them if weaponized.

What are Long Animation Frames (LoAF)

A Long Animation Frame, often called a LoAF, occurs when your website’s animations take too long to render, slowing down interactions and making your site feel “frozen” or “janky.” And yes, it’s hilarious that it sounds like a loaf of bread—so get ready for plenty of bread, butter, and toasting puns! You might be thinking, “I’m building an online store (or whatever), what do I care about animations? I’m not talking about cartoons.

End-to-end tracking for Azure APIM

In the video, Michael Stephenson discusses the Business Activity Monitoring (BAM) data queries feature and its integration with API management, emphasizing its role in enhancing operational insights. He explains how the tool allows users to query both App Insights and Log Analytics, enabling the creation of user-friendly views for non-technical users, such as support operators.

The 2024 Guide to Open Source Status Page Providers

Maintaining transparent communication about service availability is crucial for businesses of all sizes. Status pages are an important part of your communication strategy during times of outages and maintenance events. You can choose to go with a fully managed status page provider, or host an open-source one yourself. Open source status page providers offer a cost-effective and customizable solution. However, then can come with their own drawbacks.

A Look at Labor: How to Make the Ongoing "Manufacturing Skills and Labor Challenge" a Non-Issue

Depending on where you are in the world, you may be hearing conflicting reports about the current state (and future) of the manufacturing workforce. For example, here in the U.S., some leaders are touting the creation of hundreds of thousands of new manufacturing jobs as a signal of improving economic health. However, this good news is counterbalanced by a stark truth: millions of manufacturing jobs are likely to go unfilled in the next 5-6 years in the country.