Investigating RPA Realities and the Hype of Hyper-Automation
In recent years, hyper-automation has emerged as a buzzword in the world of business process optimization. Promising a fully automated, intelligent enterprise, hyper-automation leverages technologies like artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) to streamline operations and enhance efficiency. But while it often sits at the center of these conversations, RPA’s limitations have become increasingly apparent.