Operations | Monitoring | ITSM | DevOps | Cloud

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Building Resilience and Compliance in Finance: Insights from PagerDuty's Lee Fredricks

In an era where regulatory frameworks like DORA and FCA PS21/3 and PRA PS6/21 demand higher standards for financial resilience, European financial entities face growing pressures to ensure compliance and operational excellence. To understand these challenges, we spoke with Lee Fredricks, Director of Solutions Consulting for EMEA at PagerDuty.

ITOps and ITSM are ripe for CIOs looking to adopt GenAI

In a recent webinar, BigPanda CEO Assaf Resnick noted that for the last 15 years, CIOs staked their reputations on how effectively they could move their enterprises to the cloud. Assaf predicts CIOs will focus on integrating generative AI into their enterprises over the next 10 years to deliver tangible business value. IT operations (ITOps) and IT service management (ITSM) offer significant opportunities to incorporate AI to enhance and accelerate their processes.

Managing IT operations during a crisis

As work environments for entire industries continue to evolve between on-site, remote, and hybrid models, the performance of IT operations (ITOps) teams is more critical than ever. If you need proof, just remember the global impact of the CloudStrike outage. Operations teams must monitor, triage, communicate, and manage incidents 24×7 across all services. SaaS, legacy on-premises, and homegrown tools and systems are all stretching to meet business demand. Customer expectations are ever-increasing.

Chaos testing a Postgres cluster managed by CloudNativePG

As more organizations move their databases to cloud-native environments, effectively managing and monitoring these systems becomes crucial. According to Coroot’s anonymous usage statistics, 64% of projects use PostgreSQL, making it the most popular RDBMS among our users, compared to 14% using MySQL. This is not surprising since it is also the most widely used open-source database worldwide.

How Telemetry Pipelines Save Your Budget

This is an updated version of an earlier blog post to reflect current definitions of a telemetry pipeline and additional capabilities available in Mezmo Our recent blog post about observability pipelines highlighted how they centralize and enable telemetry data actionability. A key benefit of telemetry pipelines is users don't have to compare data sets manually or rely on batch processing to derive insights, which can be done directly while the data is in motion.

How to Turn a Link into a QR Code That Converts Leads

In the ever-changing world of digital marketing, efficiency and convenience are key. Among the many tools marketers used to create a seamless connection between physical and digital, QR codes have become a go to solution. But not all QR codes are created equal. While the tech is simple, turning a link into a QR code that stands out and actually converts leads - takes strategy, creativity and understanding of human behavior. This article will show you how to make effective QR codes and turn them into lead generators.

How AI Tools Enhance IT Operations Efficiency

Artificial intelligence is no longer a buzzword. It's a transformative tool businesses are learning to leverage fully. According to the 2024 Economic Times survey, while most executives across industries acknowledge AI's potential to boost productivity, many leadership teams remain unclear about its practical benefits and applications.