Operations | Monitoring | ITSM | DevOps | Cloud

EBook

The CIO's Guide to Driving Operations Efficiency Through Automation Powered by AI

By initiating a digital transformation that reaches far beyond adopting new technology, an organization can undergo a profound metamorphosis that not only dramatically changes its form and appearance, but leaves it far better positioned to compete in the 21st century.

The Big Book of Selling Data Protection Ebook

If your SMBs don't seem to care about their backup solution, change the conversation to one about data protection to help increase recurring revenue. Painting a picture of the cost a worst-case scenario would have on your customer's business can help drive them to sign up for proactive, managed data protection services. Comprehensive data protection services can include safeguarding your customer's data against compromise and accidental loss. This helps ensure their data is immediately recoverable with minimal downtime while providing personalized services with data security, privacy, and legal requirements in mind.

Your Guide to Getting Started with AIOps

When you read that something is the "next big thing in IT operations" you probably suspect there's a lot of buzz and hype to follow. And often you'd be right, but with some effort, you can find the truth. It's no different with the buzz around AIOps but knowing what's what and where to start can be quite the effort. But putting buzzwords aside, it looks like AIOps is going to be a permanent fixture. In fact, a recent study by Forrester states that "68% of companies surveyed are actively investing in AIOps-enabled monitoring solutions within the next 12 months."

Endpoint Detection and Response Demystified eBook

For years, cybercriminals have worked to circumvent traditional security measures. Finding loopholes in defenses, flaws in systems, or new methods of attack means they can turn a profit for their activities. As a result, cyberthreats continuously evolve, often faster than humans can keep up with. Endpoint detection and response (EDR) tools exist to deal with this dynamic. Get this eBook to learn why EDR solutions were created, how they operate, and what problems they solve in cybersecurity.

Integrating Your RMM and PSA Tool: Your Path to Proactive Managed Services eBook

MSPs operating under a proactive services model know the benefits-like better prediction of revenue, higher-quality service, and ability to plan ahead, just to name a few. But if you're transitioning into a proactive services model, you may not experience these benefits if you're not using the right tools. Automation is key, so choosing a remote monitoring and management platform that easily integrates with a PSA tool is a must. Read the eBook to learn more about integration and how it can help you increase automation, improve productivity, streamline billing, and more.