It is the era of interconnected systems and 24/7 operations. So, it goes without saying that IT needs to support seamless, reliable services. That is where the concept of workload automation (WLA) stemmed from. It was a way for IT to schedule ‘jobs’ that otherwise would rely on a human operator to do. But what exactly is workload automation, and how has it evolved? Organizations today are grappling with increasing complexities in IT infrastructure.

At Uptime.com, we’re committed to delivering a seamless and efficient experience for our users. We’ve been listening to your feedback and are excited to share some significant updates to our platform. These improvements are designed to enhance usability, streamline workflows, and provide you with the tools you need to monitor and maintain your site’s reliability effectively. Let’s dive into the details!

Following up on his discussion at IDPCON, Lou Bichard, Product Manager at Gitpod, revisits the topic of the developer inner loop. Lou Bichard|

In today’s dynamic IT landscape, software asset management (SAM) is more than just a technical necessity—it’s a business imperative. With organizations relying on a growing number of software solutions, including SaaS platforms and on-premises apps, SAM ensures license compliance, reduces security risks, and aligns software usage with business goals.

The Software as a Service (SaaS) era is ending—at least, that’s what some online observers have been suggesting of late. In a recent post on X, Sam Lessing, a General Partner (GP) at Slow Ventures, challenged the long-held belief that SaaS is the pinnacle of software business models. Forbes recently took up Lessing's claim in an article entitled The End of the SaaS Era: Rethinking Software's Role in Business. So, are we really witnessing the death of SaaS?

SLAs, SLOs, and SLIs are crucial for managing tech services, ensuring reliability and trust. Learn how these elements work together to maintain service quality and user satisfaction.

I bet every support team lead has had that moment — a critical incident spiraling out of control because nobody knew exactly when or how to escalate it. Been there, done that. But here's the thing — most organizations treat escalation policies as an afterthought, usually cobbling together makeshift procedures only after a major incident has already caused havoc. There's nothing wrong with learning from experience, of course. It's just not the best approach. So what's better?

We’re thrilled to announce that Logz.io received a Special Mention for Best Use of AI from the 2024 O11ys Awards, a celebration of innovation and excellence in observability. The 2024 O11ys Awards recognized our AI Agent, calling it: This recognition validates our mission to simplify observability with AI, empowering teams to troubleshoot faster, optimize costs, and focus on innovation.