Here at Honeycomb, we spend lots of time thinking about how to help our users be more awesome at unearthing insights from their data so they can solve production issues in real-time. We think a lot about how to make running a query easy, how to guide users to wield our Query Builder effectively to find the needles in the haystacks of data that they send us.
There are a number of reasons why email is predominately used to manage an incident. Everyone usually has access to email and the email technology has already been “paid for”. Therefore it’s easy to think of email as being a cheap resource that’s easy for MSPs to use. But easy isn’t always best…or even appropriate.
Chris Sunter, Head of Software Development at Interlink Software, has led the development of our IT Workflow Automation software. Chris shares a bit about its benefits and how it can help IT Operations professionals.
Skylight’s new Environments feature allows users to easily enable Skylight’s smart performance profiling in multiple environments and effortlessly navigate between an app’s environments in the Skylight UI. Now available with the 3.0.0 agent.
