Operations | Monitoring | ITSM | DevOps | Cloud

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Announcing Spiceworks' 2019 State of IT Budgets Report

Money matters in IT. After all, building up computer networks and properly maintaining the digital devices companies depend on doesn't come cheap. And to ensure organizations and employees are supported by a solid and secure tech foundation, IT departments need to regularly invest in hardware, software, and services.

Using Stackdriver Workspaces to help manage your hybrid and multicloud environment

At Google, we believe strongly in an open cloud. We’re continually working to bring you tools for understanding how your applications are performing, whether they run in different projects, organizations, clouds, or even on prem. Monitoring tools like Stackdriver Kubernetes Monitoring, OpenCensus, and Stackdriver APM are designed to help you get visibility into your workloads wherever they run—on Google Cloud Platform (GCP), on-premises or on another cloud platform.

Deploying AppDynamics Agents to OpenShift Using Init Containers

Ready to deploy an AppD application agent to OpenShift? These detailed examples show you how. There are several ways to instrument an application on OpenShift with an AppDynamics application agent. The most straightforward way is to embed the agent into the main application image.

Announcing the Sumo Logic Global Intelligence Service at Illuminate 2018

In today’s hyper-connected world, a company’s differentiation is completely dependent upon delivering a better customer experience, at scale, and at a lower cost than the competition. This is no easy feat, and involves a combination of many things, particularly adopting new technologies and architectures, as well as making better use of data and analytics.

Pivotal Cloud Foundry: Two Tiles Are Better Than One

In an earlier blog in our series on monitoring applications deployed to the Pivotal Cloud Foundry (PCF) platform, my colleague Jeff Holmes described how AppDynamics provides an intuitive and user-friendly dashboard for a single view of all your key performance indicators for system health and availability. This broke new ground and has been warmly welcomed by our many customers who rely on PCF to run their business applications.

PagerDuty Introduces Two New Products to Help Companies Shift From Reactive to Proactive by Identifying Business Impact and Analyzing Operational Performance

SAN FRANCISCO – Sept. 11, 2018 – Today at PagerDuty Summit 2018, PagerDuty, a global leader in digital operations management, launched two new products to extend its digital operations management platform: PagerDuty Visibility and PagerDuty Analytics. PagerDuty Visibility provides IT leaders, technical responders, and business owners a shared, real-time view into operational health that impacts both consumers and business.

An MSP's Guide to Happy Customers

An MSP’s ability to do effective work depends on their technical expertise. However, their ability to ensure customer satisfaction is what really grows their business. This is because high levels of customer satisfaction retain current clients and win over future ones. Given this reality, MSPs need to be strategic about how they approach their work as every interaction is an opportunity to improve customer satisfaction.