Operations | Monitoring | ITSM | DevOps | Cloud

Blog

Import of Active Directory Distribution Lists

During our deployments we come across all kinds of different organizational infrastructures. Importing users from the Active Directory is a key component to populating user information into Enterprise Alert. Enterprise Alert will only import users that are contained in security groups. However, we often see companies having users placed in distribution lists. Enterprise Alert will not import distribution lists.

Why Every Data Leader Needs ETL Monitoring

It is 5 a.m. Tuesday. The ETL job that populates revenue data into your organization’s data warehouse fails midway through the process. When the CFO opens the mobile dashboard to review the last day’s results, he immediately notices that the data is wrong – again. For a few hours, the on-call ETL Architect determines what caused the data-load failure, fixes the issue, and restarts/monitors the job until it successfully completes.

Stop Swivel-Chair IT Operations with OpsRamp and ServiceNow ITSM

Our recent webinar on Stop Swivel-Chair IT Operations with OpsRamp and ServiceNow ITSM featured Curt Thorin, Solutions Strategist and Jordan Sher, Director of Corporate Marketing. The webinar addressed the challenge of managing alerts and remediating incidents at scale and how the right automation and ITSM integration investments (powered by AIOps) are helping enterprises address the problems of alert storms and service degradations.

You're Clouding - But are you Clouding Properly?

If you even partly believe Marc Andreessen’s 2011 “software is eating the world” comment, it stands to reason that companies who are good at software will be the winners in a digital world. Given this, I find it ironic that little large-scale research has gone into what it takes to be good at software.

How eBay Moved from Custom UIs to Grafana Plugins

In the beginning, the mission of the logging and monitoring team at eBay was simple: “to give out APIs that the developers in the company could use to instrument their applications [in order] to send logs,” Vijay Samuel said during his talk at GrafanaCon about eBay’s journey to using Grafana plugins. “We had our own developers who built out UIs for being able to search view and debug their issues. And metrics were no different from logs.