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Stackdriver Trace - Stack Doctor

Welcome to another episode of Stack Doctor. In the last episode, we worked with Stackdriver to set up SLI monitoring for application latency. In this episode, Customer Engineer Specialist, Yuri Grinshteyn, demonstrates what happens to applications with latency issues and how to diagnose and restore your service back to health!

Don't Be a Bystander, Be an Incident Commander

Many organizations have some kind of incident response process to coordinate during a major service outage. Some operationally mature companies incorporate a formal Incident Commander role in their process for a faster, more effective response. The Incident Commander serves as the final decision-maker during a major incident, delegating tasks and listening to input from subject matter experts in order to bring the incident to resolution.

SolarWinds Lab Episode #74: Security Tools to Fit Today's Threats

In this episode, Head Geeks™ Destiny Bertucci and Thomas LaRock will show you how to ward off security dangers using SolarWinds software. See how SQL injection can be rooted out and how access rights compliance is a headache of the past. All while using Log & Event Manager with a little help from Access Rights Manager.

Zapier Integration | InvGate Service Desk

We'll see how to integrate InvGate Service Desk with Zapier, a web service that enables interaction with dozens of applications, such as Slack, HubSpot, Google Suite, Office 365, Zoom, Mailchimp, LinkedIn, and many more. We will teach you how to capture events, such as a new request in InvGate Service Desk, and prompt an action in another tool, such as sending a direct message, assigning a task, posting on social media, creating a meeting, or anything you need.