Operations | Monitoring | ITSM | DevOps | Cloud

How to

Log monitoring and unstructured log data, moving beyond tail -f

Log files and system logs have been a treasure trove of information for administrators and developers for decades. But with more moving parts and ever more options on where to run modern cloud applications, keeping an eye on logs and troubleshooting problems have become increasingly difficult. Watch this video to learn how to go beyond tail -f and process custom and unstructured logs with Elastic.

SIGNL4 Onboarding: Scheduling - Creation & Options

The SIGNL4 Onboarding series walks users through the process's of SIGNL4 from Signup to Alerts to Settings. Todays video focuses on Scheduling users for duty shifts. Learn how to schedule users for SIGNL4 shifts and about the scheduling options and how they affect your team and schedule. Learn how to create a schedule and then copy this schedule so you only have to create it once. This video is packed with helpful tips to help you get the most out of your account.

Welcome To xMatters - Ep 1 - Connecting Your Tools

When help is needed, xMatters ensures the right message reaches the right people at the right time. Our service reliability platform gives teams the superpowers to choose from hundreds of free downloadable workflows, connect their favorite tools, and level up their incident response process so issues are fixed before they can impact customers.

Learn ITSM and ITOM Key Differences and Similarities | Infraon

In this video, we'll explore the key differences and similarities between IT Service Management (ITSM) and IT Operations Management (ITOM), two critical IT department concepts. We'll start by defining each concept and explaining what ITSM and ITOM are and how they're used in IT management. Then, we'll dive into the five main processes of ITSM, including service strategy, service design, service transition, service operations, and continual service improvement. Next, we'll explore ITOM and its focus on monitoring, managing, and optimizing IT infrastructure, resources, services, and applications.