Today, in the fast-paced digital world, it’s crucial for organizations to develop websites that provide a seamless web experience to the users. Companies are investing in tools and infrastructure to ensure their site’s performance is monitored constantly and optimized in real time. Loading time is one of the critical components with an impact on the user experience.

Many organizations across the U.K. are tackling the three main factors behind digital transformation: cloud technology, IoT, and employee mobility. However, one downside to increased digitization is how this opens an organization up to the potential for more cyberattacks, which isn’t too surprising when you consider an expanded digital presence equates to an expanded attack surface.

First, I hate the term “soft” skills. I prefer we call them essential or non-technical skills or even essential non-technical skills, as that would be more accurate and not have implications about difficulty. I firmly believe these skills are crucial even in normal times. As the year wears on and there’s no end in sight for a remote workforce, I want to take a few moments to recognize the importance of these non-technical skills in this environment.

Conferences, while a lot of work, are such a fun outlet to connect with other people in the IT community. It’s an opportunity to learn about new technologies, trends, and gain new perspectives around the industry. Some of my favorite memories of past conferences stem from the exhibit hall passport games and morning coffee breaks, mingling with other attendees whose paths you may not typically cross. Those were the days!

Since the launch of ITIL 4, incorporating DevOps into service management strategy has been a hot topic. On the surface, both DevOps and ITIL are frameworks that can help facilitate successful operations surrounding IT services. But that doesn’t mean that IT pros need to choose one or the other. Like most great marriages, it’s how these two methodologies complement each other that makes them an ideal pair when it comes to ITSM.

APM tools have been formerly and primarily siloed in the application development arena, with only the most important and mission-critical applications having their APM instrumentation extended into production use due to complexity and cost. In the modern world of application monitoring, the requirements for Dev and Ops need to be tightly integrated.

The Federal Cloud Computing Strategy (FCCS) makes it clear government agencies have significant responsibilities for protecting cloud-hosted data. The FCCS states the need for agencies to develop their own governance models and create service level agreements to ensure they’ll have continuous access to log data and prompt notification from their cloud service provider if there’s a breach.

Application performance management (APM) involves managing the availability and efficiency of software applications by obtaining and translating IT metrics into business outcomes. Because application performance hiccups are inevitable, it’s crucial to have a robust APM solution in place so IT teams can resolve problems faster and more efficiently, lessening the impact on users and the bottom line. One factor muddling application performance optimization is the speed of change.