Operations | Monitoring | ITSM | DevOps | Cloud

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Networking Field Day 35: Selector AI Introduction with Debashis Mohanty

Selector's customer base includes 50 deployments across service providers as well as large enterprises in retail, media distribution, colocation services, and multi-cloud networking services. These customers aim to correlate events across their network, applications, and infrastructure; eliminate the need for human intervention in RCS and remediation; and democratize access to insights using conversational natural language interfaces. Selector delivers on these outcomes, while accelerating incident remediation through smart, actionable alerting and a GenAI-based conversational interface.

Simple Talks Podcast | Episode 5 - SQL Server and Postgres

Steve, Grant and Ryan return to Simple Talks to discuss SQL Server and Postgres. The advocates share their experiences with both systems, highlighting what works and what doesn’t. From time series and Query Store to extended events, tooling and log shipping - this is a quick-fire deep dive into the pros, cons and differences between the two. There’s also conversation around making the transition from one system to the other, and Ryan reflects on his challenging introduction to Postgres…on the first day of a new job.

How to Create an Incident Communication Plan in 2024

No matter how robust your IT systems are, every business faces incidents at some point. Incidents can include degraded performance, poor response time, service disruptions, outages, and security incidents such as data breaches. This is why it’s key for businesses to have an incident communication plan that ensures all the affected parties are aware of the status of services. This includes DevOps teams, affected accounts, investors, customers, media outlets, etc.

How to encourage IT education and certifications like a ninja

Continuing education is incredibly important in IT as the landscape of technology continues to expand. And as an IT leader, you have a vested interest in making sure that your employees are well-informed and educated in an array of tech topics. In this stream, we’ll be chatting with three IT leadership experts about continued education and how certifications can impact both your IT organization and your team members’ career paths.

Learnings from ServiceNow's Proactive Response to a Network Breakdown

ServiceNow is undoubtedly one of the leading players in the fields of IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). When they experience an outage or service interruption, it impacts thousands. The indirect and induced impacts have a multiplier effect on the larger IT ecosystem. Think about it. If a workflow is disrupted because of an outage, then there are large and wide ripple effects. For example: The list goes on.

Zia prediction capabilities, a few enhancements to the Purchase module, and more - ServiceDesk Plus

In this video, our product experts unveil some exciting features and enhancements that can make your ServiceDesk Plus experience even better. From tapping Zia's predictive intelligence to power up your service desk to learning how to monitor and manage software usage across your network, watch this video to learn what's in store for you.

Elevate Your Database Performance: The Power of Custom Query Monitoring With DX UIM

In today's data-driven world, while new storage solutions and data lakes continue to emerge, many companies still use traditional databases with specific needs for tracking activities. Custom queries, tailored to particular applications or use cases, are crucial for identifying performance bottlenecks, slow-running queries, and resource-intensive operations.

Feature Friday #24: Augments - host_specific.json

You probably know about the def.json Augments file. However, are you familiar with host_specific.json? The def.json Augments file is read, if it’s adjacent to the policy entry. As such, this file is generally distributed as part of the policy set. Its settings apply to all hosts that receive and run the policy. The host_specific.json Augments file, is on the other hand loaded from the $(sys.workdir)/data/ directory. And it is expected to be independent from the policy.