Operations | Monitoring | ITSM | DevOps | Cloud

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Real user monitoring: Who wants to monitor the average experience?

One of my biggest issues with the display of performance data in digital experience monitoring is using the “average” as the main value. Averages are of course useful in certain scenarios but when it comes to real user interactions on your website, averages are really unreliable.

Looking Back on 2018

It’s February, which means it’s the perfect time for us to publish our 2018 year in review. Other organizations publish these in January or even December, and they are wrong to do so. February is the best month for this, except for those years when we publish it in March. 2016 was a big year for us. 2017 was even bigger. You know what that means: 2018 was the biggest yet. How big was it?

Server Monitoring with Logz.io and the ELK Stack

In a previous article, we explained the importance of monitoring the performance of your servers. Keeping tabs on metrics such as CPU, memory, disk usage, uptime, network traffic and swap usage will help you gauge the general health of your environment as well as provide the context you need to troubleshoot and solve production issues.

Browser Automation: Using the Gmail API to Retrieve MFA Codes

In a separate article, we introduced the concept of performing synthetic transactions with LogicMonitor to ensure website services are up and running correctly. It may be necessary to authenticate with a website before you can fully monitor it, and authentication may require presenting an MFA code that has been delivered via email. Let’s take this a step further and incorporate an MFA (Multifactor Authentication) Challenge.

Sysdig and IBM to collaborate on IBM Cloud Private & IBM Multicloud Manager container monitoring and security

Today at Think 2019 we’re announcing our intent to work with IBM to support the Sysdig Cloud-Native Intelligence Platform on IBM Cloud Private and IBM Multicloud Manager. By supporting IBM Multicloud Manager and IBM Cloud Private, Sysdig will help IBM customers accelerate the transition to cloud architectures.

Stackery

Building complex applications with serverless can be daunting. Stackery allows you to build out complete applications in AWS Lambda quickly. Stackery takes the heavy lifting out of integrating existing cloud architecture with serverless.

Search Relevance - Solr & Elasticsearch Similarities

Lucene has a lot of options for configuring similarity. By extension, Solr and Elasticsearch have the same options. Similarity makes the base of your relevancy score: how similar is this document (actually, this field in this document) to the query? I’m saying the base of the score because, on top of this score, you can apply per-field boosts, function scoring (e.g. boost more recent documents) and re-ranking (e.g. Learning to Rank).

Introducing Jira Software 8.0: the next chapter of Jira for enterprise teams

We’re constantly amazed by what our customers are able to do with Jira Software. Whether it’s planning a Mars landing, building a cochlear implant, or modernizing the way thousands of people work at a single company — the ways in which people use the Jira platform are multiplying by the day.