Join Mick Baccio and special guest Michael Rodriguez, Principal Strategic Consultant for Google Public Sector, for a conversation about Michael’s career path into cybersecurity, the origin of his nickname “Duckie,” and his work as a cybersecurity subject matter expert for Google Space.

Ulf Ringdahl and Christian Klauser at Swedish MSP Rdata, share how switching to NinjaOne RMM helped them improve the simplicity and speed of their remote management, monitoring, automation, patch management and scripting. Now, they have more time to meet with customers and focus on projects that drive growth.

KDC/One provides beauty, personal care, and home care solutions through its worldwide presence. It used to have issues creating and terminating users and was looking for a solution to automate this process. Cedrick Tshibamba, KDC/One's senior system administrator, was mind-blown when he came across ADManager Plus and its capabilities. They are now able to schedule creating and terminating users at ease, which used to take them half a day previously.

Cloud Imperium Games (CIG) is a prominent video game development company known for its ambitious project, Star Citizen, which aims to be an open-world, massively multiplayer online space simulation game. As a result of the game's popularity, all the metrics, events, and logs, generated to track every single action during gameplay, also experienced explosive growth in terms of volume and also in diversity (a consequence of the dynamic and fast-paced development environment).

In this snippet, Alon Levi of WorkOS highlights some of his favorite and most-used incident.io features: follow-ups and Workflows.

Hear from a Statsig software engineer how Datadog’s platform helps them better manage their increasing data volume and improve the experiences of their global end users.

Trying to establish DEX KPIs is often a sticky point of the budgeting conversation. What can you point to when it comes to actual business impact and outcomes from your digital employee experience initiative? Tony Miller, Ivanti’s VP of Enterprise Services, explains his metrics and methods for proving DEX impact.

Digital employee experience (DEX) is a hot topic across the IT community. So, we sat down with Ivanti’s VP of Enterprise Services, Tony Miller, for an honest discussion about DEX. And it wasn’t short of questions! In this fireside chat: What’s Tony's team at Ivanti doing to improve DEX of their users? What to look for in DEX tools and how to secure budget for the investment. Who should be part of a team leading DEX efforts internally? How to find balance between daily operations and long-term DEX efforts and get started on DEX.

Everywhere Work has heightened the need for improving the digital employee experience (DEX). Yet, 56% of IT professionals say that they don't have a high level of buy-in from their C-suites for a DEX initiative. This raises the question, how can IT teams secure buy in for their DEX initiatives and become a true strategic business partner? Tony Miller, Vice President of Enterprise Services at Ivanti, sat down to discuss recent research findings and what led him to become an internal ambassador for DEX.

PagerDuty Operations Cloud is essential infrastructure for TUI, enabling agility and cost efficiency to deliver outstanding digital experiences for customers. With PagerDuty’s AI and automation capabilities, TUI has streamlined incident management—reducing downtime and boosting customer bookings. Hear more in this video from Yasin Quareshy, Head of Technology at TUI.