Operations | Monitoring | ITSM | DevOps | Cloud

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The Competitive Advantage Of Teamwork

Have you ever worked on a team where it was a challenge to give constructive feedback or confidently share ideas? At PagerDuty Summit 2018, Patrick Lencioni, author of The Five Dysfunctions of a Team,1 spoke about the importance of encouraging a culture of teamwork, and the role trust and vulnerability play in creating that culture.

Sumo Logic Experts Reveal Their Top Enterprise Tech and Security Predictions for 2019

We finally made it to another new year, and that means it’s time to reflect on the learnings from the previous year while also preparing for many new opportunities and challenges ahead. The enterprise tech and security industry didn’t seem to slow in 2018, so there’s no reason we would expect 2019 to be any different. So what will those “hot button” topics be this year?

How Graylog's Advanced Functionalities Help You Make Sense of All Your Data

The inherent limitations of most log managers and the need to work within the constraints of your current hardware may force your enterprise to make some hard choices. Less useful data may be left unchecked, old information will eventually get deleted, and the amount of data that is accessed in real-time is sacrificed to reduce excess workload.

What is SIEM?

The impact of the colossal Starwood Hotels & Resorts data breach continues to reverberate across the global technology community. In its wake, the importance of log management and security information event management (SIEM) systems has once again come to the forefront. Let’s explore what SIEM is, the many acronyms emerging in the SIEM space and where logging fits into the picture.

2018 in review - early days of Dashbird

What a year! It started with just me and Mikk, hacking away at our homes with an MVP and a handful of customers. Now, Dashbird is a team of 6 people with a lot of customers, global investors and a vision for the future. Looking back at the year, we’ve had a lot of wins and also our fair share of failures/learning experiences. I’m very excited for the upcoming year, but before we get into that, let’s look back at the year that just ended.

OpsRamp Receives Integration Certification From ServiceNow

OpsRamp, the service-centric AIOps platform for the modern enterprise, today announced it has received certification of its integration with ServiceNow. The certification is a validation of best practices in the design and implementation of OpsRamp’s ServiceNow ITSM integration for accurate root cause(s) analysis, rapid incident response, and automated remediation.

Do These Things in Your First 30 Days as an MSP Service Desk Manager

A new year means an opportunity to start fresh. Whether you’re determined to succeed in a new service desk manager job or you’re looking to improve your game in an existing role, it’s always good to get some tips from those who’ve been there and done that. Here are eight tips from experienced service desk managers to help you make the most of your fresh start and flourish at your MSP.