Managed service providers (MSPs) are feeling the impact of AI use, mostly when it comes to the power of chatbots. Chatbots are an incredible way for MSPs to save time and money when it comes to the lower levels of their customer support. Well-programmed bots can take the burden off techs and your support staff when it comes to answering simple questions and troubleshooting common issues.

In this article, we talk about what you need to know about how APIs affect your business, and what you need to do to safeguard your API or your websites and services with API dependencies. So, if you’re wondering why API monitoring is so important, you’re in the right place. Read on!

The Odin Project is an open source community and curriculum for learning web development. Students build portfolio projects and complete lessons that are constantly curated and updated with the latest resources. They offer completely free courses like Ruby, Rails, JavaScript, HTML, and CSS. Once a student climbs the technical ladder, there's even a course on how to go about getting a job in the industry, walking you through things like job searching, interviews, and much more.

I come from a world where strategy is best kept secret. Whether it be from a company who has a codename for literally everything, or the competitive culture of playing and coaching D1 athletics, confidentiality became a required skill. Meetings, trainings, code reviews, scouting reports… anything of significance happened behind closed doors. In other words, definitely not open source.

Every single app — large or small, open source or not — has room for improvement when it comes to performance. This is why we created Skylight for Open Source to give open source contributors the tools they need to find these issues. Over the next week, we'll show you three different open source apps running on Skylight, each with their own unique performance challenges, varying in complexity.

We’ve all been there — you’re on-call, fast asleep at 3 AM when suddenly, in comes the alerts–in overdrive. Your system is notifying you of some sort of abnormal behavior, but with all the alerts and data coming through, its difficult to figure out what your system is trying to tell you. Is there potential malicious behavior? Did someone write faulty code? Is it an important issue or can it wait? Is it nothing at all?

Open source has come a long way. Open source components are the building blocks of arguably every organization’s software. According to Stack Overflow’s 2018 developer survey results, nearly half of professional developers contribute to open source projects, and 40% listed contribution to open source software as part of their non-formal learning background.

When developing mobile apps it’s important to monitor errors so that you can understand your user’s experience. You need deeper insight than just a crash report because errors could cause a degraded user experience or a drop in key behavioral metrics. Your team needs to know quickly when there are production problems either with the app itself or with your backend services so you can fix the issue before more customers are impacted.