The 5 Stages of The ITIL Service Lifecycle

The 5 Stages of The ITIL Service Lifecycle

Jun 24, 2024

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The ITIL service lifecycle is a framework comprising all the processes needed to effectively manage the whole service lifecycle of any product or service offered by an organization.

Its scope encompasses the entire lifecycle of IT services, from their initial concept to day-to-day management and operations and their final retirement.

It is divided into five core stages or phases, each focusing on specific activities and processes:

  1. Service strategy.
  2. Service design.
  3. Service transition.
  4. Service operation.
  5. Continual service improvement.

See how to apply the ITIL lifecycle in your organization in this video!

Key moments:
00:00:00 Introduction
00:00:36 What is the ITIL service lifecycle?
00:01:16 Benefits of the ITIL service lifecycle
00:02:27 Stage 1: Service strategy
00:02:53 Stage 2: Service design
00:03:17 Stage 3: Service transition
00:03:36 Stage 4: Service operation
00:04:00 Stage 5: Continual service improvement
00:04:36 How to apply the ITIL service lifecycle?
00:05:33 Conclusion

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