Operations | Monitoring | ITSM | DevOps | Cloud

RITA Demo

Watch a demo of RITA, the first AI Agent powered by Resolve Actions. RITA brings smart, real-time assistance to IT ticket handling, where delays often occur. From auto-populating ticket fields and translating user inputs to generating new knowledge articles, RITA enhances the efficiency and accuracy of every support interaction.+ Increases first call resolution rates+ Scales your service desk capacity while retaining quality.

AI vs. Gen AI: Breaking Down the Key Differences for 2025

Imagine IT systems that fix themselves, customer service platforms that auto-resolve tickets, and organizations that detect and block fraud in milliseconds. This is not science fiction—it is the real-world impact of AI vs. Gen AI. While traditional AI drives automation and intelligent decision-making, Generative AI takes it further, writing reports, generating code, and crafting marketing campaigns in seconds. Together, they are transforming how industries operate in 2025.

Agentic AI in financial services: The rise of autonomous intelligence

Agentic AI is coming to financial services. Elastic provides the data foundation and tools to make it work. In a recent talk at Stanford University, Jamie Dimon, chairman and CEO of JPMorganChase, addressed the firm’s use of AI and ended with mentioning that agentic AI was the next frontier of AI at the firm, inferring it wasn’t ready to be deployed yet. Let’s break down why that may be the case and what the financial services industry can do to become more comfortable with agentic AI.

Are Traditional IT Onboarding Methods (Becoming) Obsolete?

You're probably excited when you're about to start a new job, and then onboarding happens. If we're being completely frank, most IT onboarding is a slog. Someone hands you a long PDF, a few old slide decks, and they expect you to make sense of all this in just a couple of days. If you're really lucky, you have a colleague who'll walk you through it, but if everybody's busy (which they usually are), you're on your own, and it's not fun.

EssayHub Review: I Ordered an Essay and Here's How It Went

The semester was coming to a close, and I was drowning. Finals were creeping up, my brain was fried, and I hadn't slept properly in days. I was balancing my classes, a part-time job, and way too many assignments. Back then, I couldn't even glance at another essay, let alone write one. This happened about a year ago, right when I hit my absolute limit. I never thought I'd try an essay writing service, but I was burnt out and needed help. That night, while doomscrolling Reddit instead of working, I came across EssayHub. I clicked out of curiosity and ended up placing my first order.

Introducing relaxAI by Civo: The AI Assistant That Puts Your Data First

Learn how relaxAI, our cutting-edge AI assistant, can help you unlock the full potential of artificial intelligence with a focus on data privacy and security. With its advanced LLM models and user-friendly interface, relaxAI is designed to make AI more accessible and powerful for businesses and individuals alike. In this video, Ben Norris, AI Engineer at Civo, will take a closer look at the features and capabilities of relaxAI and show you how it can help you streamline your workflow, improve productivity, and drive innovation.

What AI workloads really need from your network

The rapid advancement of generative AI has brought with it new challenges and complexities - particularly when it comes to networking. As organisations globally rush to leverage large language models (LLMs) to transform their operations, it’s imperative to understand that AI isn’t just about algorithms and data science, it’s also about the network that underpins it all.