This is the story of an insurance company that was getting six million IT alerts every 90 days and how they used BigPanda’s AIOps to reduce it to less than 50,000. Before we get into that though, let’s take a step back. How did we, as an IT sector, get to a place where organizations receive 6,000,000 IT alerts in the first place?

As enterprises grow bigger, more sophisticated, and more complex, it can be difficult to detect signs that network reliability is at risk. That’s why the ScienceLogic SL1 AIOps platform uses advanced, real-time analytics to track behavioral correlation and understand issues affecting infrastructure performance—and solve them quickly.

Today’s enterprises aspire to achieve IT process automation to help manage their infrastructure more efficiently and effectively. An AIOps platform like SL1 from ScienceLogic makes IT automation possible by discovering all devices, configuration, ingesting data from all resources, and creating an operational data lake populated with accurate and timely data. That data ensures the best possible result when automating simple, repetitive tasks.

Maintaining trust in the business services your customers rely on is everything. With ever-increasing customer expectations and the promise of ‘always-on’ services, poor digital experiences and outages can cause significant harm to your business. The Interlink Software AIOps and Observability platform strengthens IT teams’ capability to deliver more reliable, available digital services and reduce the risk of customer impacting disruption.

Digital business services are spread across on-premises, cloud, and SaaS environments. But assuring great service performance is increasingly difficult. Organizations are shifting from device-based monitoring to business service-based monitoring in order to meet the increasing expectations of end users and the business. And now you can see SL1 Business Services in action—without scheduling a live demo or free trial.

It may be counterintuitive to tackle a problem without knowing exactly what the problem is, but an incident commander often does just that. In fact Rob Schnepp—founding partner at Blackrock 3, an Alameda, California-based incident management consulting group—says identifying the root cause of an incident is typically secondary to addressing the symptoms.