Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

Cloud Observability Is Broken - Hybrid Operations Need a New Intelligence Model

Cloud adoption was supposed to simplify operations. Infrastructure would become programmable, scalability would become elastic, and distributed architectures would enable resilience at global scale. In practice, cloud has delivered extraordinary flexibility, but it has also introduced a level of operational complexity that traditional observability approaches were never designed to handle.

Why Generic AI Fails in Ops: What Trustworthy Actually Requires

Enterprise operations reached a point where complexity outpaced human interpretation and outgrew the capabilities of generic AI. As environments became more distributed and interdependent, every incident, anomaly, and degradation produced ripple effects across systems that require context, lineage, and reasoning. Yet most AI models were not built for this reality. They were trained for general knowledge tasks, not the deeply connected operational truths that define enterprise performance.

Resolve's Agents of IT podcast - S2Ep5 - Ari's Hot Takes #itautomation #claude #aiautomation #ai

In this episode of Agents of IT, Ari Stowe and Ian Coppock unpack the recent Claude outage and what it reveals about our growing dependence on AI at work. From developers suddenly returning to Stack Overflow to the infrastructure challenges behind AI scaling, the conversation explores what happens when AI becomes critical enterprise infrastructure. They also discuss how organizations should prepare for AI outages, why “stampede adoption” is the new reality of AI releases, and what resilient, multi-agent architectures could look like going forward.

Bring Clarity and Confidence Back to Ops: How Trustworthy Guidance Sets a New Standard

For years, enterprises have chased the promise of artificial intelligence as a remedy for growing operational complexity. It seemed logical that if environments were expanding faster than teams could keep up, smarter models could fill the gap. But early deployments of generic AI proved a difficult truth. Intelligence alone does not create operational clarity. It does not guarantee safety.

Episode 6 - The evolution from automation to autonomy

Tom and Akhilesh unpack why automation alone will never deliver autonomy, and why intelligence means anticipating change rather than constantly reacting to it. They explore the role of people in enterprise transformation, the limits of technology without trust and context, and why the most powerful use of AI is freeing humans to focus on what they do best. Plus, Akhilesh makes the case for ping pong as a surprisingly effective way to reset when the pressure is on.

Full-Stack Observability Is Becoming a Business Imperative

As enterprises accelerate digital transformation, technology performance has become inseparable from business performance. Customer experiences, revenue streams, and operational efficiency increasingly depend on the reliability of complex, distributed systems. In this environment, full-stack observability is no longer a technical aspiration — it is a strategic necessity.