How to setup a Signl4 2 way connection to ConnectWise Manage
A brief walkthrough of setting up a 2 way connection between the ConnectWise Manage app and the Signl4 Mobile alerting app.
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Status Page Updates Through External SMTP Server
Status updates are a crucial part of your status communication, and at Statuspal we proud ourselves at supporting a wide range of options for how our customer’s notifications get delivered, today one more (a highly requested one) comes to live: SMTP external servers integration.
A reliable and secure on-premises alerting solution for NRB Group
“We wanted to have something directly on-prem and exchange our physical servers for virtual ones. Enterprise Alert ensures higher internal flexibility for our technical teams. The product was easy to implement and just as easy to use.” Gregory Beterams, NRB Group
What is IT Infrastructure Management (IM)?
Effective IT Infrastructure Management or “IM” is crucial. If your business prioritizes infrastructure management, it is well-equipped to keep its software applications and networks running at peak levels. Plus, your business can avoid downtime, outages, and other costly, time-intensive IT problems that put your operations and stakeholders at risk. How you manage your infrastructure can have far-flung effects on all aspects of your business.
Carrefour Bank Uses PagerDuty and Rundeck to Automatically Self-Heal Incidents
With the mission of transforming the customer experience for financial services, Carrefour Bank offers a wide portfolio of financial products created to meet and satisfy different customer needs. Learn how Carrefour Bank leverages PagerDuty and Rundeck to automatically self-heal incidents to keep customers happy and resolution times down.
SLA vs SLI vs SLO: Know the differences between them.
SLA basically means a Service Level Agreement. It’s a formal agreement between you and your customer. It basically describes the reliability of your product/service so you can have a formal agreement which basically says our product will be online 99 percent of the time annually and if we fail to achieve that objective we will give 30% of your annual license fee back. SLA’s also include penalties in the contract.
The U.S. COVID Vaccine Distribution Plan: Challenges and Solutions
As coronavirus (COVID-19) continues to spread and new virus strains emerge, the public is frantically looking for answers regarding the U.S. government’s vaccine distribution plan. A sound vaccine distribution plan is especially crucial in times like these. All U.S. states, stretching from both coasts, are experiencing a vast number of COVID-related deaths and hospitalizations. The dire situation underscores the importance of having an effective, accelerated vaccine delivery process.
SLA vs SLO vs SLI
SLA vs SLO vs SLI Service Level Agreement (SLA): Formal agreement betwen you and your customer. Service Level Objective (SLO): Reliability goal of a resource in your organization (eg: API uptime should be 99.0% annually) Service Level Indicator (SLI): Current reliability (ie: what your monitoring tool tells you)
Resolve Actions - eCommerce Order Stuck in Error State
Brief introduction of how you can use Resolve Actions to automate away stuck orders in an eCommerce application. Integrate with eCommerce monitoring tools and ITSM ServiceDesk to trigger the automations.
PagerDuty + AWS Outposts Integration Workflow Demo
PagerDuty for AWS Outposts empowers teams to manage incidents in real-time for AWS infrastructure used in a private data center, co-location space, or on-premises facility.