Operations | Monitoring | ITSM | DevOps | Cloud

On August 13th, 2020 we released a new Enterprise Alert version, version 8.5.0. Included in this release are the following product enhancements.

Making your organization more transparent is not always an easy process. In our latest blog post, Adam Hammond, shares some tips and tools that can help you get started when it comes to keeping your teams and customers in the loop during downtime.The core message is that you need to make communication a cultural pillar of your organization.

When your application experiences an outage, the tools your team uses to manage its response can make all the difference in how quickly they resolve the problem and avoid it in the future. An effective incident management workflow depends on accessible, integrated tools as well as clear, direct channels of communication. And, even after the matter’s been resolved, documentation and analysis of an outage is vital to ensuring it never happens again.

We are excited to share that Resolve has been named a Strong Performer in “The Forrester Wave™: Infrastructure Automation Platforms, Q3 2020.” This report evaluates how the 13 most significant infrastructure automation platform providers measure up and helps infrastructure and operations professionals select the right solution for their needs.

One of the most common complaints about SCOM is the noisiness of alerts from Management Packs. Getting on top of these alerts can be a huge challenge and often the thing that most gets in the way of an organization getting value out of SCOM. In SquaredUp for SCOM 4.7, our recent feature-packed update, we bring you three new alert-handling super-powers to help you get on top of alerts.

SIGNL4’s core job is to reliably alert operational teams. However, we’ve been asked a couple of times if SIGNL4 can also monitor a website’s uptime. Well, we developed an app and it is now available in the SIGNL4 app gallery. You can now monitor the availability of websites AND get instantly alerted if is goes down. This can be set up in minutes. The new SIGNL4 app “Website Monitoring” checks the availability of a website and queries its URL in configurable intervals.

CloudFabrix AIOps 360 solution can ingest alerts, events, metrics and from various monitoring tools to perform event correlation, alert noise reduction and enable incident resolution acceleration. Learn more about CloudFabrix AIOps 360 In this blog I will cover Zabbix integration aspects with our AIOps 360 solution. Zabbix is one of the popular open source monitoring platforms used by many enterprises and MSPs, including some of our customers.

As the business world continues to integrate AI and machine learning to better manage big data processes, one area that arguably has benefitted the most is business monitoring. From IT management to business intelligence, the last few years have seen a drastic shift in how companies are monitoring their data.