What do VHS players and Tamagotchis have in common with the pager? It’s simple, they’re old pieces of technology that were popular in the ‘90s. It’s no longer the “Saved by the Bell” years and doctors need to get with the times by ditching their hammer pants, fanny packs … and pagers! By saying goodbye to the pager, doctors can adopt a more secure, clinical communications solution that’s equipped to handle all 21st century hospital demands.
Opsgenie’s Incident Command Center (ICC) empowers you to command, control, and coordinate incident response without ever having to leave the Opsgenie app. You can quickly spin up a war room directly from the incident, even from your mobile device.
It’s been a big month of great product updates in January, including the launch of the OpsRamp Winter Release, the ability to deliver collaboration across service delivery and IT operations teams with our certified ServiceNow integration and silver membership in the Cloud Native Computing Foundation (CNCF). In this month’s OpsComm, we’ll take you through some of the exciting news and updates at OpsRamp. To see all of the recent OpsRamp coverage, check out our newsroom.
The importance of effective business continuity planning (BCP) cannot be understated. Being able to avoid and mitigate the risks and damages associated with a disruption to operations is critical to the health of any business. And, the two main pillars upon which a robust BCP program rests are, of course, the plan and the testing program.
A site under maintenance can be stressful for employees and customers. In our fast paced and hyper-competitive business environment, pulling through unharmed from a difficult situation requires a lot of effort, communication and teamwork. Often the level of effort required to ensure things run smoothly goes unnoticed by those on the outside of your organization.
Your team had been fighting this major incident for hours, but your investigation was hitting one dead end after another. Finally, you managed to isolate the problem and your graphs started to improve. When all systems went back to normal, everyone let out a collective sigh of relief, shut down the response call, and went back to bed, never to think of this incident again. Or so you thought.
You’ve heard it so many times: Transparent communication is the key to any successful relationship. The banking industry learned this lesson when cyber attacks began to plague their customers, and the official line for many financial institutions was to deny there was a problem. That is until the hacks became so profound and so persistent that it became impossible to cover them up any longer.
