Operations | Monitoring | ITSM | DevOps | Cloud

One Size Does Not Fit All: Tailoring Incident Response Messages to Different Stakeholders

In a simpler world, incident response notifications would be a one-size-fits-all type of item. You could deliver the same notification to everyone with equally successful results. But in the real world, incident response messages must be nuanced. Unlike baseball hats or wristwatches, the messages you send to different stakeholders when an incident occurs need to be tailored to each category of recipient.

Reduce Alert Volume and Gain Timely Event Insights with First-Response Policies

Auto-alert suppression management in OpsRamp delivers first-response actions to reduce redundant and noisy alerts. Learning-based first-response policies ensure that IT teams no longer have to create static rules for a target set of resources by configuring alarm thresholds, defining filter criteria, and specifying time intervals.

Gain more control of your incidents with Incident Split & Merge

Usability and control are key elements in BigPanda’s Operations Console, where IT Ops, NOC and DevOps users investigate and take action on IT incidents. Let’s take a look at how BigPanda’s powerful Split Incident and Merge Incidents features provide IT Ops with an added layer of control. BigPanda’s Open Box Machine Learning correlates and enriches the overwhelming amount of alerts IT Ops needs to deal with into a reduced number of insight-rich incidents (often 95% fewer).

Downtime Alerts: An Ideal Custom Setup

04 Jul 2019 Ryan Glass, lead developer at Downtime Monkey and director of Big Toe Web Design gives us the recipe for his ideal downtime alert setup... Yes! At Big Toe we use it for all our website monitoring. As well as building sites, we manage the hosting of our client's websites and we monitor these to make sure that they are up and running round the clock. That depends on the site/client.

Statuspal as Alternative to AdminLabs

It’s always sad to see products shut down, even if they are our competitors, so it’s the case of AdminLabs, as some new customers have brought to our attention. So we want to let any previous users of AdminLabs know, you’re welcome here at Statuspal, let us help you have a smooth transition to the only hosted status pages provider as feature rich, that provides native monitoring features right within your status page dashboard.

Top 11 Incident Response Influencers to Follow in 2019

The incident response industry is anything but static, and it is often said that the key to staying ahead is staying informed. But that’s easier said than done. Faced with the increasing sophistication of cyber attacks and the growing complexity of IT architectures, we often drown in our daily slew of tickets and alerts, with no time left to spare.

Cut Down Distractions, Reduce Stress and Focus on Critical Priorities with OpsRamp's First-Response Policies

Modern hybrid, multi-cloud, and cloud native environments have created increased management complexity for enterprise IT teams. Dynamic and distributed applications, infrastructure and business-critical services are constantly generating more data in the form of metrics, events, and alerts.