Jira Ops timeline feature
The Jira Ops timeline is great for getting team members up to speed fast during an incident and giving stakeholders a clear record of what’s happening in the response effort.
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2019 Business Predictions: Is AI the Future of ITSM?
2019 could be the year of artificial intelligence (AI) in IT service management (ITSM). To better understand why this may be the case, let’s take a closer look at AI, how it works and the benefits associated with it.
OnPage's Top Healthcare Blogs of 2018
It’s no secret that we, at OnPage, are passionate about healthcare and the clinical professionals that make the industry go ‘round. It’s through our appetite for this industry, which lead us to publish several, interesting blogs about healthcare and its related topics in 2018. It’s been a successful year and we look forward to 2019, filled with a fresh batch of healthcare posts.
Get to Know Jira Ops and QA Combined
Jira Ops is a unified incident command center to give IT Ops and DevOps teams a single place for incident response coordination. This video walks you through a full Jira Ops demo, including how to use Jira Ops with your team. And how to manage a full incident workflow, from first alert to resolution and postmortem.
Intro to Opsgenie, December 19th
Watch for an overview of Opsgenie and learn how our modern alerting and incident management platform improves how quickly and effectively Dev and Ops teams respond to issues.
The Key to Keeping Stakeholders Informed during Incident Management
Keeping stakeholders informed and engaged during a service disruption is a critical part of incident management. Now with free stakeholder licenses from Opsgenie, all of the key people in your organization can view service status pages and receive communications for incidents that affect them.
At the Center of Real-Time Operations: Using PagerDuty's new Atlassian Integrations
Over 3,000 Atlassian users count on PagerDuty’s 300+ integrations to power their end-to-end real-time digital operations—and we’re excited to launch a comprehensive set of integrations for the Atlassian suite, which allows Atlassian users to add PagerDuty’s real-time digital operations capabilities to their everyday work.
IBM & PagerDuty: Driving Real-Time Operations Excellence
PagerDuty has been in the business of real-time work for almost a decade, and we’ve developed a maturity model that complements DevOps benchmarks and research such as the DORA State of DevOps report. The model uniquely focuses on real operational practices implemented by best-in-class organizations, including key criteria for success across the domains of culture, knowledge sharing, customer orientation, and technology.
194 years of downtime: looking back on incident data from 2018
Statuspage customers logged more than 194 years of collective incidents in 2018. That’s a whopping 87% increase from the 104 years logged in 2017, and we aren’t even through December yet.
The PagerDuty Mobile App: Do More From Anywhere
In a world where everything comes down to moments of truth, teams must respond to issues and opportunities in seconds. Rising customer expectations demand real-time response, and effective DevOps and ITOps shouldn’t just be tied to laptops and desks.