Let’s be honest. No one wakes up in the morning thinking of reasons to contact customer support. It’s tedious, onerous, and can eat into your evening Netflix time. Thankfully, most brands realize that customer experiences drive brand loyalty and repeat purchases.
Even though most of us have spent this month working from home or furloughed due to COVID-19, glitches certainly haven’t been taking a break. We’re still relying on intricate software systems to keep the world moving, and we have little ability to maintain them in person. What’s more, changing usage patterns have stressed global networks in ways that are hard to anticipate. As a result, we find ourselves in a perfect storm for technical outages.
LogDNA is adding the ability to store and view raw lines, allowing customers to debug with logs in their unaltered form. If you’ve ever looked at your logs and noticed that the timestamp was different than what you expected, it is usually due to a long latency between the event and processing time of the logs. Depending on the size of the latency, we may update the log timestamp to order them accurately and to provide a cleaner and more intuitive search experience.
New distribution partnerships will support increased demand for InfluxDB across the region SAN FRANCISCO — April 29, 2020 — InfluxData, creator of the time series database InfluxDB, today announced its expansion into the Asia-Pacific (APAC) region through new strategic partnerships. Digital China and Hyundai BS&C will be the exclusive value-added distributors of InfluxDB in China and South Korea, respectively. The company also teamed up with Intellify, a reseller in Australia.
