Operations | Monitoring | ITSM | DevOps | Cloud

Citrix

The COVID-19 Crisis and the need for Citrix XenApp 6.5 Monitoring!

The COVID-19 crisis has put organizations in a position where 100% of employees need to work remotely from their homes. Popular technologies used for supporting remote employees include Citrix virtual application and desktops, virtual desktop technologies based on VMware Horizon, cloud-hosted desktops (DaaS), or just VPN connectivity. Until now, remote access from home was something a small percentage of employees used.

How To Use & Leverage The Citrix End-User Activity Report

* Originally published in 2018, reposted as COVID-19 drives increase need for tracking remote worker activity and performance. A major government agency enacted a new policy allowing employees to work from home using Citrix during times of inclement weather. This policy introduced a new visibility challenge for the organization. Read on to discover how they fixed the visibility gaps with the Citrix End-User Activity Report from Goliath.

Coronavirus and the New IT Management Challenge

The unplanned and unbudgeted surge in remote workers due to the Coronavirus has IT teams scrambling to ensure their virtualized desktop and application infrastructure (Citrix or VMware Horizon) can support the increased usage, workloads, and expectations of seamless performance from workers who are not familiar with remote working.

Trouble Finding Citrix Expertise? The Answer is Technology

Why is it so difficult to find the Citrix expertise you need to successfully manage the end-user experience? It is all in the numbers. And the numbers are not changing anytime soon. Citrix sites support over 400,000 customers. On average, an organization has 2-3 total FTEs managing and monitoring their Citrix environment. If you take those numbers, then roughly there is a demand for at least 1.2 million experts who need to be able to interact with Citrix in a knowledgeable way.

Are Your Remote Workers Working?

Whether it is due to the scare of the Coronavirus, inability to hire locally with the competitive job market, or the growing trend of offering flexible workstyles, more organizations are offering work from home or remote working options. As someone who has worked remotely for the past 10 years, I know more often than not my days start sooner than most in the office and end later as I have no commute to worry about.