Operations | Monitoring | ITSM | DevOps | Cloud

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Tech Ops is a mess. Here's why we're committed to fixing it.

Building software is hard. Building cloud software is even harder because things move much faster — and require mission-critical reliability and availability. To effectively build software in the cloud, engineering teams need observability, CI/CD, reporting, and lots of tooling. At every organization I’ve worked at, we’ve needed a system of tools that lets us: But all the tools available to engineering teams never quite fit together with our specific processes.

Mattermost Playbooks How-to: Software Feature Development

For teams that follow a structured build and release cycle, having a reliable, shared workflow makes the difference between chaos and consistency. With every new feature in development the team needs to know what the specs are, how it fits in the roadmap, what the customer feedback was, where to find the repository, who is responsible for each step, and so much more.

Mattermost Playbooks How-to: Release Management

Releasing software to users has become a sophisticated and intricate process that requires high levels of consistency and coordination. A release has to be built, brought together, documented, tested and deployed, which requires coordination of at least four separate teams and a generous handful of pipelines and other tools. Without a well-documented process things can get messy very quickly, causing stress for everyone involved.

Mattermost Playbooks How-to: Incident Resolution

Whether you’re part of a team managing SaaS products or a high-security digital workspace, sometimes Things Go Wrong and must be addressed with extreme care, professionalism, and predictability. For outages, data breaches, vulnerabilities and more, you and your team are juggling a variety of tools, processes, and rigid incident management systems. When the on-call pager goes off at 3 am almost no one has the ability to remember every step needed to kick off all the response workflows.

The Mattermost Apps Framework is now generally available

The Apps Framework is an important tool in the Mattermost developer toolbox for easily creating integrations and customized workflows—written in any language and deployed with serverless hosting. The Apps Framework complements the existing ecosystem of plugins, slash commands, bots, and webhooks. As of Mattermost version 6.6, the Apps Framework is now generally available for all cloud and self-hosted deployments.

GitLens 12.1 - Richer GitLab Integration and Improved Autolinks

We are proud to introduce the world to the most recent release of GitLens. We have added richer GitLab integration, Gerrit support, the ability to reorder your commits when making an interactive rebase, and more. We can’t wait for you to read all about what’s new in GitLens 12.1!

Trusted Device Authentication 101

Suppose you have to use your phone or other devices frequently, and you don’t want to type your password every time you wish to access an application. By implementing Trusted Device authentication, your system will recognize the device’s authentication and help you log in to the application quickly and safely. The whole process will not only save your time but will also allow you to witness an advanced authentication procedure.