One of my teammates calls change management the "eat your vegetables of ITSM." Just like eating veggies is important for getting nutrients and staying healthy, there is good reason to practice change management — the need for coordination between sometimes misaligned teams and regulatory requirements. Of course, we all know getting our greens can be unappetizing. It's not unlike the often bitter process of navigating complex, slow, and bureaucratic change management systems.

Mattermost v6.6 is generally available today and includes the following new features (see changelog for more details).

Confidence in the quality, robustness, and reliability of a product are among the most valuable qualities sought after by consumers as well as businesses. This confidence is built through the rigorous testing of a product. In software engineering, practices like extreme programming (XP) and test-driven development (TDD) champion the belief that automated testing should be used from the start of a project.

The digital workplace is a phenomenon that has grown in leaps and bounds in the wake of the COVID-19 pandemic. The adoption of technologies has increased and changed all aspects of our lives today, including how we work. However, today’s workplace is very different from the traditional workplace. For one thing, its definition is no longer limited to the physical sense.