Operations | Monitoring | ITSM | DevOps | Cloud

Collaboration

5 Keys to Managing Individual Performance Remotely

The goal of management is always to ensure productivity and the fulfillment of preset objectives. But having so many employees working remotely because of current global circumstances or corporate policies makes performance management challenging. Here we have keys to managing individual performance remotely. None of these keys involve cracking a whip for getting the level of performance you want.

8 questions we think should be answered before regulating technology

At Atlassian, we believe that the future will be led by innovation and technology. Particularly now, in the midst of the COVID-19 pandemic, we can see just how integral the tech industry has become, interwoven into every facet of our lives. As technology becomes indispensable, it is inevitable and appropriate that governments take steps to mitigate the risk factors from this deep integration of digital technologies into our day-to-day lives. Get stories like this in your inbox.

6 Best Practices for Better Help Desk Management

The past year has emphasized the importance of digital experience, especially in service delivery. For organizations forced to adopt flexible remote work policies, the IT help desk has been instrumental in business continuity. If end users in your organization are still struggling to find the necessary resources to support their technology, or if IT is still adjusting to the influx of tickets and requests, it may be time to evaluate the foundation of your strategy.

Best Strategies to Boost Your Remote Sales Team Performance

The COVID-19 pandemic has accelerated the use of remote selling techniques as organizations adapt to the work-from-home environment, such as the “new school” digital buying practices and “digital-first” sales trends. The transition from face-to-face to virtual selling is ongoing but has already increased the adoption of remote sales models. Many sales reps are also working from home which is a new challenge.

How the Nissan Source Code Leak Could Have Been Avoided

And you thought you were having a bad day…did you see what happened to the developers over at Nissan? The source code (Git repos) for Nissan’s mobile apps and internal tools was leaked to the Internet because the link was publicly accessible and the password easy to guess. 😬 Yikes.