Service Level Objectives (SLOs) should be more than just numbers on a dashboard—they should help your team deliver real value to your users. In this video, Jake Swiss from Grafana Labs walks you through three simple steps to create SLOs that align with business goals and drive better decision-making. Step 1: Understand What Really Matters – Align SLOs with customer expectations Step 2: Define Clear, Measurable Targets – Use RED metrics (Rate, Errors, Duration) to track meaningful performance Step 3: Continuously Iterate & Fine-Tune – Adjust SLOs based on historical data and team feedback.

Cut Through Alert Noise with SLOs! Tired of endless alerts that don’t reflect real issues? SLOs (Service Level Objectives) help reduce noise by focusing on what truly impacts users. Instead of reacting to every minor spike, set SLOs to trigger alerts only when reliability is at risk.

In this session of the Kubernetes Monitoring Helm chart office hours, we discuss the freshly released version 2.0 and what has happened since. We also show some details about our plan for the v2.1 release. Finally, we end with Q&A.