Operations | Monitoring | ITSM | DevOps | Cloud

The first moments of incident response can be among the most crucial, which in turn can also make them among the most stressful. There are many ways to ensure incidents are kicked off smoothly, but a recent focus of ours was to ensure they could be kicked off quickly. After all, the faster you're able to start mitigating your incident, the more successful you'll be!

Implementing a Cognitive Network Operations Center (Cognitive NOC) comes with its fair share of challenges, but businesses must be able to rely on technology to operate and grow, making network performance, reliability, and security top priorities.

Building momentum for a reliability program can be tough. Improving reliability takes time, effort, and resources. But when everything from launching new features to improving security demands those same resources, it can be a struggle to get the buy-in you need to address reliability risks. And it makes sense! If a team spends time patching a known security bug or creating a new feature, they have a clear demonstration of the value created.

This is the second in a three-part series on Taming Complexity for Competitive Advantage. Part I of this series discusses the need to develop orchestration strategies to deal with the complexities of integrating cross-domain infrastructure. In part II, we introduce the temporal element of change, including the integration technology journeys brought on by mergers and acquisitions.

When our CEO and co-founder Tomer Levy delivered his “Observability is Broken” presentation at last year’s AWS re:Invent, he highlighted numerous challenges faced by today’s organizations as they seek to advance their observability practices. Of the six individual points that he noted, two specifically dealt with the current shortage of available engineering expertise, with another two focused on data overload.

Canonical began the development of Ubuntu Core in 2014, to create a fully-containerised platform for IoT. In Ubuntu Core, we use the same kernel container technology that Docker and LXC are built on, to put every component of the system into a secure sandbox, with well-defined upgrade and rollback. We did this to enable autonomous connected Internet of Things devices to receive updates which they could apply without human intervention, to address security and business needs at the edge.

This Kubernetes Architecture series covers the main components used in Kubernetes and provides an introduction to Kubernetes architecture. After reading these blogs, you’ll have a much deeper understanding of the main reasons for choosing Kubernetes as well as the main components that are involved when you start running applications on Kubernetes. This blog series covers the following topics.

Although the causes and solutions for incidents vary widely, most incidents follow a similar timeline from declaration to resolution. We call the period of time it takes to move from one phase or milestone of an incident to the next cycle time.