Operations | Monitoring | ITSM | DevOps | Cloud

Who would have thought software could rattle the White House? But a vulnerability in Log4J, a popular open source software project, exposed critical digital infrastructure to remote code execution attacks. This prompted the US Government to engage big tech, infosec professionals, and open source organizations to come together to help secure open source software.

We wrote this article in response to a question asked in our Slack Community. Click here to join hundreds of technology leaders discussing best practices for incident response! ✨ We know a thing or two about incident response. As such, we're often asked to advise when companies are designing their incident response processes. A common question is "How do you design your incident severity levels?". It's a great question given how central they are to incident response!

You have many options when it comes to choosing a platform to deploy your app. In this article, we will compare AWS, Heroku, and Qoddi. Heroku is hosted on AWS, making Heroku, like Qovery for instance, nothing more than a management platform for AWS services. You can do everything you do on Heroku (or Qovery) directly with AWS for a lesser price but Heroku removes all the infrastructure management layer (or DevOps) you still need to have with AWS or any other cloud providers.

Gone are the days where software development was slowed down by the top-down, water-fall approach for getting work done. The rigidity of this methodology made for a longer development lifecycle, and it affected the way software was created and deployed.

Looking to build your basic IT knowledge in 2022? In this post we'll cover some general network monitoring and network management best practices that MSPs and IT departments use to support their organizations. Any discussion about IT is eventually going to lead towards network monitoring and management. All told, one of the most well-understood roles of an IT department or IT provider is that of keeping a business’ essential systems up and running.

Microservice is now the architecture of choice for many developers when crafting cloud-native applications. A microservices application is a collection of loosely coupled services that communicate with each other, enhancing collaboration, maintainability, scalability, and deployment. There are several options for enabling this communication between microservices. REST is the most popular among developers, sometimes used synonymously with APIs. However, gRPC can be a better alternative to REST.