Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

Monthly Moo | April 2022

We are well into 2022 and are busy bringing new exciting features to market. Our customers continue to provide input into our product roadmap and many new features are based on this collaborative effort. A big thank you to our valued customers. Throughout the year we will continue to drive innovation and allow our customers, of all sizes, to implement the most advanced AIOps solution in the shortest time possible.

Shipa Product Updates - 1.7.0 Release

We are really excited today to announce the Shipa 1.7.0 Release. Lots of great features and enhancements are packed in the latest release of Shipa. Several features coming from our customers and community, and you can now submit your ideas via the Idea Portal. Let’s take a look at what has been cooking at Shipa and upcoming events that you can catch us at.

Get more from your Jira integration with custom field support

When FireHydrant originally launched our Jira Cloud and Jira Server integrations, we did not support custom fields. This prevented customers who rely on Jira epic ticket types or other custom required fields from getting full value from our Jira integrations. That has changed with the launch of Jira custom field support. We now support the most common type of Jira epic tickets and field-level mapping of Jira custom fields with FireHydrant incident data.

A practical approach to Active Directory Domain Services, Part 3: Explore AD with user and computer accounts

How do you begin working with Active Directory Domain Services (AD DS)? If you have read the previous parts of this blog series, you will know that Active Directory (AD) is a vast subject. In this series, we have chosen topics to help familiarize you with theoretical AD concepts and equip you to work with AD. This blog offers practical AD exercises to help you get started. Understanding the life cycle of all AD objects, from creation and modification to deletion, is necessary.

Collaboratively author retrospectives with our new Google Docs integration

When it comes to learning from incidents, your tools should adapt to the way your organization works. Many of you conduct your retrospectives in rich-text document editing tools, like Google Docs. That’s why we’ve introduced the option to export your retrospectives to Google Docs. Retrospective export to Google Docs can be automated as part of your incident management process with a Runbook step.

Continuous Availability vs. Continuous Change

All companies are going through some form of cloud adoption - whether cloud migration for the first time, hybrid cloud adoption, or extending cloud-native with newer microservice architecture. But, according to a recent survey by Aptum*, only 39% of companies are completely satisfied with their current rate of digital transformation. Cloud adoption projects create a continuous state of change for engineering teams juggling to keep things up and running while limiting the impact on customers.