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The latest News and Information on DevOps, CI/CD, Automation and related technologies.

8 Signs Your Service Desk Automation Tool Has Become the Bottleneck

Most service desk automation problems get misdiagnosed. You see the ticket backlog, the manual work, and the slow incident response, and assume the issue is due to process, adoption, or staffing. But at some point, the math stops working. You’ve invested in a service desk automation tool, given it time to mature, built workflows around it, and the results still don’t match what was promised.

Seeing the Bigger Picture: What technical leaders can learn from evolving monitoring needs

A preview of leadership insights shaped by real-world experience Estate-wide clarity for leaders who still need technical depth As data estates grow, the role of technical leaders changes. Visibility becomes harder. Communication becomes more important. Decisions have broader consequences. Many leaders start their careers focused on the technical details.

Instrumenting WordPress with OpenTelemetry: PHP Tracing, Browser RUM, and Error Capture in Production

WordPress powers 40% of the web but has no native observability story. Here's how to instrument it end-to-end with OpenTelemetry - PHP, browser RUM, and errors. Prathamesh works as an evangelist at Last9, runs SRE stories - where SRE and DevOps folks share their stories, and maintains o11y.wiki - a glossary of all terms related to observability.

Release v2.10: Secrets Management, Nagios Plugin Collector, Azure Monitor, and more

What’s New in Netdata v2.10 In this release, Netdata brings powerful new capabilities to help you monitor, troubleshoot, and understand your infrastructure faster without complexity. In this video, we walk through the key updates: Secrets Management – Securely manage sensitive configuration data Nagios Plugins Collector – Extend monitoring using existing Nagios plugins Azure Monitor – Bring Azure metrics into Netdata for unified visibility.

Why Your CI/CD Pipeline Needs Deterministic Test Automation

Most CI/CD pipelines have a testing problem that nobody talks about enough. The pipeline runs. The tests pass. The build deploys. And then something breaks in production that the test suite had no business missing. Not a flaky test, not an infrastructure issue. A real gap in coverage that existed quietly for weeks before it mattered. Here's the thing: the pipeline itself is usually fine. The problem is what's feeding into it.

From GIGO to Digital Twin: How DCIM G2 Cleans Up Your Data Center Data Quality

“Garbage in, garbage out.” Everyone who has ever worked in computing or other data-adjacent fields has heard this adage at least once. This phrase or acronym (GIGO) reflects the fundamental concept in both computing and data governance that the quality of your data is the critical determinant of successful results in any system, regardless of whether your focus is IT or OT.

"Deployment Visibility for Platform Teams | ENV Zero Topic Talk"

Welcome to another ENV Zero Topic Talk! Today, we discuss the importance of deployment visibility for platform teams. In today's fast-paced development environment, real-time insights into the deployment pipeline are crucial to ensure smooth operations, manage risks, and maintain control. ENV Zero provides comprehensive deployment visibility, allowing teams to track every stage from code commit to post-deployment monitoring. With our intuitive dashboard, platform teams can identify bottlenecks, resolve issues faster, and optimize resource management for quicker, more stable deployments.