Operations | Monitoring | ITSM | DevOps | Cloud

Learn code review best practices from experienced developer Shashi Lo at GitKon 2025. Discover how to review pull requests effectively, give constructive feedback using the nit vs. non-nit framework, and leverage AI tools like CodeRabbit and GitHub Copilot to catch bugs humans miss. Shashi Lo shares 20+ years of code review philosophy, demonstrating real PR reviews on his Secret Santa app and showing exactly what makes thorough code review essential for shipping production-ready code.

“My computer is running slow.” It’s one of the most common service desk tickets. It’s also one of the most automatable. In this episode of the Zero Ticket Video Series, we demonstrate how RITA, Resolve’s AI-powered IT agent, autonomously diagnoses and resolves a slow laptop issue in real time, directly within Microsoft Teams. Watch as RITA: No ticket queues. No manual triage. No escalations.

Read more: https://www.speedscale.com/blog/how-to-migrate-oracle-java-to-openjdk-with-traffic-replay/

Reliability testing isn’t a one-and-done thing. You need to test on a regular schedule to make sure your system is reliable in the face of changing systems.

Learn how to create, update and manage terraform synthetic monitoring checks in Grafana Cloud Synthetic Monitoring. In this video, we walk through the steps you need to follow.