Operations | Monitoring | ITSM | DevOps | Cloud

Welcome to the first Signals Captain’s Log! My name is Robert, and I’m a recovering on-call engineer and the CEO of FireHydrant. When we started our journey of building Signals, a viable replacement for PagerDuty, OpsGenie, etc, we decided very early that we would tell everyone what makes Signals unique, and what better way than to tell you how we’re building it (without revealing too much 😉). Let’s jump in.

Sometimes, when building Runbooks in Orchestrator, it can feel like you’ve hit a dead end with no way to achieve the functionality or automation you require. For newer users, Orchestrator can be daunting because it is a completely blank canvas; there are no sample runbooks included or out-of-the-box automations. In addition, with a shift in focus to cloud automation, there is limited guidance and ‘how to’ advice available to help users.

Today, automation has shifted from being a luxury to an absolute necessity, especially within the realm of networks. This shift is driven by the rapid evolution of network technologies, compliance standards, and evolving business needs, placing an increasingly daunting burden on network administrators to manage these tasks manually.

It’s safe to assume that planning ahead is everything to business leaders right now, as the start of 2024 is right around the corner. It’s a strategy-backed priority to get proactive and ahead of challenges that might be ahead of us. As IT’s role in driving business success continues to expand, putting automation to work inside of IT departments and functions today better positions organizations to reach goals and overcome future obstacles.