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Digital Experience Monitoring

The latest News and Information on Digital Experience Monitoring for End Users, Employees and Remote Working.

Essentials of Microsoft Teams VoIP Monitoring

Microsoft Office 365 has an upper hand over other tools. The Office 365 ecosystem enables users to easily collaborate while working remotely. Users have a range of solutions to choose from and Office 365 offers an additional advantage – easy integration between these tools. Microsoft Office 365 has over 200 million monthly active users.

Podcast - Building and Monitoring a User-Centric Digital Experience

Recently our CMO, Nik Koutsoukos, and VP Operations, Tony Ferelli, joined Heavy Network on a podcast discussing Digital Experience Monitoring, and how effective monitoring requires a focus on the user experience. Most monitoring tools monitor from the network or application perspective. Now that microservices and multi-cloud environments are commonly used, monitoring is more challenging. The better monitoring approach is being user-centric.

Location Matters when Monitoring Digital Experience

There’s a saying in real estate that the three most important things for a property are: “location, location, location.” At Catchpoint, we believe the same is true for digital experience monitoring. Location matters. That’s why we’ve built the largest, most diverse global network of monitoring points available, with more than 800 monitoring nodes in over 230 cities and 280 providers around the world.

Netlify - Accelerating Sales Cycle with Catchpoint

Founded in 2014, Netlify is a web developer platform that helps you build and deploy feature-rich websites. Netlify uses Jamstack technology for the efficient deployment of websites that are optimized to deliver a great end-user experience. The platform decouples the application backend and frontend, enabling a frictionless, streamlined way to build and deploy apps at scale.

Green IT Project Puts Environmental Cost in Perspective

If you mentioned the word “Green IT” to tech support twenty years ago you probably would have been met with a blank stare. Climate change always felt like a conversation for somebody else—not those in charge of resetting our passwords or installing Office. But while innovations in cloud computing and business applications have helped IT cut infrastructure costs and remain competitive, that progress has come at an environmental cost.

Scripting with Catchpoint Recorder

Today’s tech tip is focused on one of Catchpoint’s web tools that deserves attention: the Catchpoint Recorder. What is the Catchpoint Recorder? It’s a Selenium-based Chrome extension that allows you to capture, automate, and replay multi-step transactions. Monitoring multi-step transactions as well as single pages is essential to identifying problems and detecting site-wide outages.

Basic VS Complete Synthetic Monitoring Solution

Last week, I received a phone call from the Head of Observability at a large global enterprise firm. He has been in the monitoring space for almost three decades working with various organizations and has experience with most monitoring tools. The first thing he asked was, “I have used several synthetic monitoring solutions right from basic HTTP to comprehensive user journey capable tools. I would like to know how Catchpoint is different from the rest.”