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Digital Experience Monitoring

The latest News and Information on Digital Experience Monitoring for End Users, Employees and Remote Working.

Boost CDN Performance by 20-40% with Catchpoint Synthetic Monitoring

Content Distribution Networks (CDN) have been around for more than two decades, and as per Intricately 2019 report, there are over a million companies leveraging CDN services from across the world. In the chart below, they have compared four popular CDNs but there are several other major CDN providers such as Verizon Media (Edgecast) and Lumen. Large enterprises such as Linkedin, Ebay, Walmart, and others have already implemented a multi-CDN approach to power all their applications.

Going Broad & Deep to Optimize Experience With The Newest Nexthink Release

The latest Nexthink release has rolled out, and we couldn’t be more excited to help you go broader and deeper to solve even more digital experience challenges. What exactly do we mean? End-user computing involves an enormous array of technologies that interact to deliver services to employees—from devices and the operating systems that run on them, to virtual desktops, applications (local and SaaS), and the networks that enable these services.

Work From Anywhere - 12 Tips to Help IT Support a Distributed Workforce

You will receive an email shortly containing the asset. Supporting a work-from-anywhere (WFA) model can be especially tricky for IT and at times, down right counterproductive for employees. Get practical advice that has been tested by 1,000s of Nexthink customers. Learn how your IT team can deliver a powerful Digital Employee Experience to your distributed workforce in these 12 simple steps.

Wi-Fi and Application Health with Endpoint Monitoring

For today’s tech tip, we’re going to focus on our Endpoint Monitoring Client and two specific use cases: Wi-Fi and application health. With so much of the workforce working remotely, Endpoint Monitoring is an essential tool to help smooth the transition. According to recent research from Gartner, nearly half of US employees will continue to work remotely for at least some of the time post-pandemic.

Incident Review - Microsoft Office 365 Outage

The whole internet spins across different domains but when we talk about the backbone suite of every organization, MS Office 365, is for sure, one of the biggest contenders. Just like the recent Century Link/Lumen outage, we witnessed another major outage, this time Microsoft O365. This month might as well be considered a bad month for the internet, as we have seen a lot of daily used consumer services getting impacted like Reddit, Pinterest, Google Services, etc.

Backing SCCM With Smart IT Experience Automations

Like many in IT, I am a big fan of Microsoft System Center Configuration Manager (SCCM). It’s one of those tools that you can’t really go without: it can help locate your company’s servers, desktops and mobile devices; it helps install client software, patch updates (see Microsoft Patch Tuesday); and it protects your endpoints and access control tools. All good things, but… Sometimes our beloved SCCM needs a little backup—like Robin to Batman.

#ITConnections - Getting the Most from Your Microsoft 365 User Experience

From email, to word documents, presentations and spreadsheets, Microsoft’s suite of productivity software is an essential tool for most businesses. With Microsoft 365 being cloud-hosted it offers the ability to collaborate from any location. This flexibility comes at a cost, where it presents a new set of challenges to monitor and manage the end user experience. Organizations who are heavily dependent on Microsoft Office 365 simply can’t afford to not have visibility into what users are experiencing.

Box - Enhanced Performance Reliability with Catchpoint

Box is a leader in Cloud Content Management, providing users easy access to their information and a secure platform to share and collaborate. Box delivers its cloud-based product via web applications, integrations with partner solutions such as Microsoft Office 365 and G Suite, and publicly exposed and supported APIs that enable customers and partners to integrate Box into their systems. As with any SaaS application, performance, reliability, and availability are critical to the business.