In today’s Tip of the Day, we will be looking at some of the highlights in our new release: Gullfoss. Named after the spectacular 32 meters waterfall in Iceland, our latest release is no less impressive. All the Catchpoint releases in 2020 have focused on the GUI, workflows, and getting you the answers you need in as few clicks as possible.

In today’s highly digitized world, a seamless digital experience is an important aspect of driving customer behavior. As businesses adopt commercial cloud stacks to run applications, a lack of both control and visibility paired with increasing cloud complexity can create situations that blindside business owners.

Since the annual MIT Sloan CIO Symposium had to be canceled this year, MIT made the decision to launch a CIO Digital Learning Series. Episode 3 was broken into two parts, beginning with a fireside chat on the post-pandemic workplace, moderated by Irving Wladawsky-Berger with Catchpoint’s CEO Mehdi Daoudi and Eash Sundaram, Executive Vice President, Chief Digital and Technology at JetBlue, which was followed by a panel led by Paul Michelman on customer experience strategies.

In today’s tip of the day, we’ll look at the importance of measuring employee experience (EX) and the specific challenges of doing so with an all-remote workforce. In the video, I’ll walk you through how to look at your employees’ SaaS performance using Catchpoint’s dashboard, so you can see the level of detail available to you with Catchpoint’s endpoint monitoring solution.

Maintaining digital performance has always been a tough balancing act for the Financial Services industry. Every transaction must be encrypted and secured; customer data must be stored safely without the risk of a breach. Security is given the highest priority, the additional processes in the service delivery chain can tax performance. Financial service providers must go the extra mile to ensure their network is resilient with high performance, availability, reliability, and reachability.

In today’s Tip of the Day, we are looking at validating the performance of your CDN cache vs. the CDN origin content. Having this information at your fingertips will allow you to verify that (i) your CDN service is improving performance for your end users; and (ii) they are adhering to your SLAs. Your CDN Monitoring solution needs to offer a comprehensive set of insights into regional performance problems, network routing challenges, and other overall performance issues, including origin vs.