What's new in London: Keynote
This videos shows about the new and updated features introduced in ServiceNow new version called "London".
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The Place Where Modern Operations & Technology Come Together
The latest News and Information on Helpdesk, Service Desk, IT Helpdesk.
Getting Started w LogRhythm_Oct 2018
This video steps through the processes for adding a LogRhythm server, configuring alarm profiles, and mapping alarms to security incident fields in the LogRhythm app for ServiceNow Security Incident Response.
Getting serious about cloud migration
Cloud is a big part of Atlassian’s future, and we’re more focused than ever on delivering a great Server to Cloud migration experience. When developing software, there is no better way to test than doing it yourself. So that’s what we did. In an effort to learn more, understand pain points, and make a better experience for our customers, we migrated our whole company’s Jira and Confluence instances to the Atlassian Cloud.
Webinar: 7 reports that will change the way you manage your help desk
Watch this webinar to discover 7 impactful reports that will change the way you manage your help desk, and help you answer burning help desk questions.
Atlassian partners with Zoom
At Atlassian, we’re big believers in open work. We’ve seen how our teams and our customers’ teams achieve more when collaboration and communication are at the foundation of everything they do. We know that having the right set of integrated tools is critical to moving work forward.
IT analytics in 90 seconds: Why averages don't give you the full picture
A combination of average values and standard deviation helps you spot irregularities in help desk operations.
ServiceDesk Plus (Cloud) Masterclass - Asset management
Learn how to gain visibility into your asset estate, discover IT assets across your network, meet software compliance requirements, and maximize asset utilization.
Zendesk: Optimizing performance and capacity with APM and Trace Search
Daniel Rieder, Senior Manager of Zendesk's Performance and Capacity Planning team, uses Datadog's Trace Search & Analytics to optimize capacity usage in Zendesk's hybrid infrastructure.
ServiceDesk Plus (Cloud) Masterclass - Extensions and reports
Learn how to create custom functions for quicker resolution times, integrate with third-party applications, measure service desk performance, and identify gaps in service delivery.
How Open Work is Changing Teams Inside and Outside of Atlassian
The new, simpler, and faster Jira Software allows you to plan, prioritize, and manage projects.